• Resolved Fantou

    (@fantou)


    Hi there

    When I enter my webhook in the Integration’s section of my form, nothing happens … The webhook is not saved, I don’t have an error message, it’s just show a “load” cursor for a very short time and I stay with the modal for entering my webhook and nothing else happens. Of course, my webhook is not saved and it does not work

    It works if I’m using a make’s webhook

    Im’ sorry to have no more precision to bring but what could be the problem ?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    Hello @fantou,

    I hope things are going well for you.

    When I enter my webhook in the Integration’s section of my form, nothing happens

    Can you please check the browser console to see if there is an error? You can refer to this URL to fetch the browser console error: https://it.wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors, and share any information or screenshots with us.

    Ensure, while integration, you’re following this guide https://wpmudev.com/docs/wpmu-dev-plugins/forminator/#webhook

    Additionally, I did a quick check on my testing site and it is working fine, I don’t see any issue. You can refer to these screenshots:
    https://monosnap.com/file/67qJU3ctsMSr6noJ04OrsQTb3zvKqt (Make sure you’re using catch hook)
    https://monosnap.com/file/OJ6JkLguSCmAPb560L988iCu3L40hX

    Also check if there any plugin update pending or WordPress please create a site backup and do it first.

    Please give it a try and let us know the outcome.


    Kind Regards,
    Imran Khan

    Thread Starter Fantou

    (@fantou)

    Hello @wpmudev-support9

    Thank you for the very fast reply. So I’ve tried with others navigators, debug_script, all plugins deactivated except Forminator => same result

    I’ve tried the hook with GET or POST => Same resul

    I see that you’re test is with Zappier. I say it again : It is only with N8N that I have this problem.
    With Make/Integromat for example, it is OK.

    In the console, I only have a comment ” No label associated with a form field” when I click on “save” but both with Make or N8N’s webhook

    I don’t know what to do like I have no error message. The N8N is self-hosted , is there a setting mandatory for this ?

    Have a nice day !

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @fantou ,

    In general, with N8N you’ll have to make sure to create a Hook listening to POST request, not GET. Is that how you have configured it?

    Since its a premium service what we could test is limited. If you still have issues even after the above, then please do share the webhook URL using email so we can try to test it on our side and see why it is not working.

    please send me an email to wpsupport@incsub.com using this template:

    Subject: "ATTN: WPMU DEV support - wp.org"

    Message:

    Hook URL

    https://wordpress.org/support/topic/problem-webhook-n8n/

    Regards,

    Nithin

    Thread Starter Fantou

    (@fantou)

    Hi @wpmudevsupport11

    Thanks for your help. I’ve set to POST but same problem. I’ve sent you an email 🙂

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @fantou,

    If I try to run a cURL to the mentioned webhook URL it throws the following error:

    curl -X POST http://n8n.xxx.xxxxx/webhook/xxxxxxx -d '{"test": "hello"}' -H "Content-Type: application/json"

    curl: (6) Couldn't resolve host 'n8n.xxx.xxxx'

    The URL is masked in the above.

    Could you please check and advise whats missing? As the above error is more specific to the webhook URL shared.

    Regards,

    Nithin

    Thread Starter Fantou

    (@fantou)

    Hi @wpmudevsupport11

    Thanks for your help. I’ve seen the problem now (security certificate) it’s ok !

    Thanks again for your time and your help, have a nice day !

Viewing 6 replies - 1 through 6 (of 6 total)

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