Support » Plugin: WooCommerce » Problem using woocommerce and color swatch

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  • Plugin Support EtienneP


    Hi there!

    This seems to be something in the WooCommerce Variation Swatches plugin you are using.

    I would suggest you reach out to the developers of that plugin to have a look for you why certain products show the attributes as text and others are not.

    Plugin Support Hannah S.


    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.



    I was out for some days. I have edited my question. Can you please take a look?
    I have a website where I am importing products from I am using WooCommerce Variation Swatches for variable products color swatches. I don’t know why some of the products shows the registered colors in the drop-down inside Attributes tab – However, some of the products shows textarea instead of select dropdown for the color options –

    I guess this is the reason why color dropdown is displayed instead of swatches in the single product page (the products having textarea for colors in the backend) – I want to display swatches instead of drop-down in the single product page. I am new WooCommerce user.

    Any help would be more than appreciable.

    Plugin Support Hannah S.


    Automattic Happiness Engineer

    Hey there,

    In most cases, after a topic has been closed, it’s better to create a new thread. We have so many new threads that it’s very easy to lose track of older threads – in this case, I happened to catch your new comment.

    I’m not sure which plugin you’re using – could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status.
    Select “Get system report” and then “Copy for support”.  Once you’ve done that, paste it here in your response.


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