Title: Problem uploading new header image – File Empty
Last modified: January 31, 2017

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# Problem uploading new header image – File Empty

 *  [Margaux-B](https://wordpress.org/support/users/margaux-b/)
 * (@margaux-b)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/problem-uploading-new-header-image-file-empty/)
 * Hello,
    I would like to upload a new banner on my website however when I try 
   to customize the appearance then add new image as banner I received the following
   message on the right side: «File is empty. Please upload something more substantial.
   This error could also be caused by uploads being disabled in your php.ini or 
   by post_max_size being defined as smaller than upload_max_filesize in php.ini.»
   When I tried to upload the same banner in JPG or PNG than the one already one
   the site I get the same issue. I tried in a different browser and with the image
   in different format like .PNG but still not working. Could you help me with that
   please? Thanks so much in advance! M

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 * 1 participant
 * Last reply from: [Margaux-B](https://wordpress.org/support/users/margaux-b/)
 * Last activity: [9 years, 6 months ago](https://wordpress.org/support/topic/problem-uploading-new-header-image-file-empty/)
 * Status: not resolved