Title: Problem uploading header image Last modified: August 19, 2016 --- # Problem uploading header image * Resolved [lottelodge](https://wordpress.org/support/users/lottelodge/) * (@lottelodge) * [15 years, 2 months ago](https://wordpress.org/support/topic/problem-uploading-header-image/) * “Unable to create directory /f5/polyinpictures/public/WordpressPiP/wp-content/ uploads. Is its parent directory writable by the server?” * I am still very early on in customising the blog, because I only just got WP set up an hour or two ago. But this is the first thing I’ve found, post-installation, that I don’t know how to fix! * Being new to this FTP thing, I have no idea how to find out whether the parent directory is writable by the server. I’m not even sure where to find the parent directory, let alone find out if it’s writable by the server… * I know, it’s probably a really simple thing, but I’m new. :/ Viewing 12 replies - 1 through 12 (of 12 total) * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [15 years, 2 months ago](https://wordpress.org/support/topic/problem-uploading-header-image/#post-1868921) * Change the permissions on the wp-content directory to 766. If you still have problems, try 767 or 777. Once your uploads are working, change the permissions on wp-content back to 755 again and check that everything still works OK. [http://codex.wordpress.org/Changing_File_Permissions](http://codex.wordpress.org/Changing_File_Permissions) * Thread Starter [lottelodge](https://wordpress.org/support/users/lottelodge/) * (@lottelodge) * [15 years, 2 months ago](https://wordpress.org/support/topic/problem-uploading-header-image/#post-1868947) * I worked out how to do that, hurrah! But now it won’t even let me on to the header uploading page, and there’s a weird piece of text in the “Right Now” box on my Dashboard: * > Warning: array_keys() [function.array-keys]: The first argument should be an > array in /f5/polyinpictures/public/WordpressPiP/wp-includes/theme.php on line > 513 * I’ve no idea if it’s related, it might be something I faffed with earlier. :/ * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [15 years, 2 months ago](https://wordpress.org/support/topic/problem-uploading-header-image/#post-1868951) * Try switching to the Twenty Ten theme to rule out any theme-specific problems. * Thread Starter [lottelodge](https://wordpress.org/support/users/lottelodge/) * (@lottelodge) * [15 years, 2 months ago](https://wordpress.org/support/topic/problem-uploading-header-image/#post-1868952) * In fact, different results with different numbers: * 766: Clicking on the Header link gives me this message: “You do not have sufficient permissions to access this page.” * 767: I can get the Header page, but when I click “Upload” I get this message:“ The uploaded file could not be moved to /f5/polyinpictures/public/WordpressPiP/ wp-content/uploads.” * 777: Same as 767. * [esmi](https://wordpress.org/support/users/esmi/) * (@esmi) * [15 years, 2 months ago](https://wordpress.org/support/topic/problem-uploading-header-image/#post-1868953) * Try contacting your hosts. It may be a folder ownership issue. * Thread Starter [lottelodge](https://wordpress.org/support/users/lottelodge/) * (@lottelodge) * [15 years, 2 months ago](https://wordpress.org/support/topic/problem-uploading-header-image/#post-1868954) * I’m on 777 right now, and using the theme Twenty-Ten, and I get the same result. So I guess it’s not theme-specific. * The weird message in the “Right Now” box on my Dashboard is gone, though! * Confused. * Thread Starter [lottelodge](https://wordpress.org/support/users/lottelodge/) * (@lottelodge) * [15 years, 2 months ago](https://wordpress.org/support/topic/problem-uploading-header-image/#post-1868957) * Oooo, just checked my General Settings, and I’d changed my Site Address to be different from my WordPress Address, and it’d sent it all squiffy. It had sent the theme previews a bit strange, and I was getting 404 pages when clicking on various links, etc. * Unfortunately, it hasn’t fixed the header issue. But the strange “Right Now” Dashboard message is gone. * Thread Starter [lottelodge](https://wordpress.org/support/users/lottelodge/) * (@lottelodge) * [15 years, 2 months ago](https://wordpress.org/support/topic/problem-uploading-header-image/#post-1868959) * phillip peet, I got an email notifying me of your reply, and it said the message was “test” – but I can’t see anything on this page. Not sure if that’s significant? * Thread Starter [lottelodge](https://wordpress.org/support/users/lottelodge/) * (@lottelodge) * [15 years, 2 months ago](https://wordpress.org/support/topic/problem-uploading-header-image/#post-1868960) * I just tried making a new folder called uploads, but it wouldn’t let me. I get this error message: * > Server said: Uploads: Permission denied > Error -140: remote mkdir failed * So I’m going to ask on the forums of my host! I will let you know how it goes. * Thread Starter [lottelodge](https://wordpress.org/support/users/lottelodge/) * (@lottelodge) * [15 years, 2 months ago](https://wordpress.org/support/topic/problem-uploading-header-image/#post-1869106) * Someone on the NearlyFreeSpeech.net forums directed me to a tutorial on sarahpin. com, I think it was, which involved changing loads of group labels and file permissions in one go. Now everything works fine, the permissions are secure, things upload properly and I’m on the rigt server. I’m away from home and posting from my iPod, so I will find the link and post it here when I get back. Thanks for your help, everyone! * [RussellKG](https://wordpress.org/support/users/russellkg/) * (@russellkg) * [14 years, 5 months ago](https://wordpress.org/support/topic/problem-uploading-header-image/#post-1869184) * Hello peoples!I need your advice or help.I can not upload my image.After “Browse..” from my computer,i cliking “upload”.Then no result,only appearing this “Missing a temporary folder”.What the temp. folder? What i have to do? Thanks. * Thread Starter [lottelodge](https://wordpress.org/support/users/lottelodge/) * (@lottelodge) * [14 years, 5 months ago](https://wordpress.org/support/topic/problem-uploading-header-image/#post-1869185) * Well, I found that SarahPin.com article many moons later, if that’s any help? * [http://www.sarahpin.com/2008/07/04/how-to-get-wordpress-working-under-php-safe_mode-on-nearlyfreespeechnet/#more-603](http://www.sarahpin.com/2008/07/04/how-to-get-wordpress-working-under-php-safe_mode-on-nearlyfreespeechnet/#more-603) Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Problem uploading header image’ is closed to new replies. * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/) * 12 replies * 3 participants * Last reply from: [lottelodge](https://wordpress.org/support/users/lottelodge/) * Last activity: [14 years, 5 months ago](https://wordpress.org/support/topic/problem-uploading-header-image/#post-1869185) * Status: resolved ## Topics ### Topics with no replies ### Non-support topics ### Resolved topics ### Unresolved topics ### All topics