Support » Plugin: Chatbot with IBM Watson » Problem upgrading Assistant credentials

  • Resolved AlwaysEnthusiast

    (@alwaysenthusiast)


    I get the notice: “You entered the credentials for old version of Watson Assistant (v1) that uses Skills (previously Workspaces). Please retrieve new credentials (v2) that uses Assistants as written above.” I understand Watson now uses “Assistant” with “Skills” while it previously was only “Skills”. Hence, I am requested to relink the plugin. The instruction to link the plugin to the IBM service is as follows:

      Go to your IBM Cloud Dashboard. If nothing shows up, be patient. Sometimes it takes a while to load.
      Click on your Watson Assistant service name in Services list.
      Click “Launch tool”.
      On the tool’s page go to “Assistants” tab.
      On the Assistants tab, call the menu of your Assistant by clicking on the “threee dots” button on the right and select “View API details” in the menu.
      Copy “Assistant URL”, “Username” and “Password” values.

    It also says if I don’t have username and password (these are blank on my IBM page) only put in your API Key. The problem is that my IBM page provides the “Assistant Id” but no “API Key”. It is unclear if the “Assistant ID” is the same as the “API Key”. Filling in the new values would erase the old password and I can’t restore that since the plugin hides it. It would make me lose the link between the plugin and the IBM service so I don’t want to use trial and error. Please clarify (and perhaps update your instruction within the plugin so it matches the labels presenten in the IBM interface).

    Thanks for an otherwise good plugin 🙂

    The page I need help with: [log in to see the link]

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