Title: Problem upgrading a plugin
Last modified: August 19, 2016

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# Problem upgrading a plugin

 *  [roppolo](https://wordpress.org/support/users/roppolo/)
 * (@roppolo)
 * [16 years, 6 months ago](https://wordpress.org/support/topic/problem-upgrading-a-plugin/)
 * Ok so today I noticed that one of my plugins had an upgrade available. I chose
   to upgrade it automatically. Entered the ftp info and away it goes. The update
   looked like it got stuck most of the way through but I let it run for about 20
   minutes just to make sure. I closed it out and now my site is unreachable. Did
   I do something wrong? More importantly, what is the first thing I need to do 
   to recover my site? Backed up the db through phpMyAdmin today so i’m not sweating
   any data.
 * thanks in advance

Viewing 3 replies - 1 through 3 (of 3 total)

 *  [simplesurfer](https://wordpress.org/support/users/simplesurfer/)
 * (@simplesurfer)
 * [16 years, 6 months ago](https://wordpress.org/support/topic/problem-upgrading-a-plugin/#post-1260151)
 * is the whole site crashed now ?
    do you have a back up of the files? what plugin
   is it? have you tried the plugins forum/faq??
 *  [bottleneck](https://wordpress.org/support/users/bottleneck/)
 * (@bottleneck)
 * [16 years, 6 months ago](https://wordpress.org/support/topic/problem-upgrading-a-plugin/#post-1260154)
 * Using FTP, rename the folder for that particular plugin – this will deactivate
   it and you can get your site back
 *  Thread Starter [roppolo](https://wordpress.org/support/users/roppolo/)
 * (@roppolo)
 * [16 years, 6 months ago](https://wordpress.org/support/topic/problem-upgrading-a-plugin/#post-1260242)
 * Well the site was unreachable for about 20 minutes then all of a sudden popped
   back up. That particular plugin was deactivated and not upgraded. Still showing
   an update available for it. Is there better way of updating plugins? This is 
   the 2nd time i’ve had this problem. While I want to keep my plugins up to date,
   I dont want to risk a self induced crash.
 * Thanks for the responses
 * Dave

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Problem upgrading a plugin’ is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 3 replies
 * 3 participants
 * Last reply from: [roppolo](https://wordpress.org/support/users/roppolo/)
 * Last activity: [16 years, 6 months ago](https://wordpress.org/support/topic/problem-upgrading-a-plugin/#post-1260242)
 * Status: not resolved

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