Title: Problem updating Stock
Last modified: December 11, 2023

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# Problem updating Stock

 *  Resolved [diegoaraca04](https://wordpress.org/support/users/diegoaraca04/)
 * (@diegoaraca04)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/problem-updating-stock/)
 * Hello everyone,
 * I’m facing an issue on my website where even though some products are sold out,
   they still appear as available in stock. Despite the inventory being depleted,
   the website incorrectly displays them as in stock. The website is linked to a
   database from another application that manages inventory and product updates.
 * I’m concerned that there might be a glitch preventing the accurate reflection
   of sold-out status on the website. Any suggestions on what might be causing this
   issue?
 * I appreciate any help you can provide.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-updating-stock%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  Plugin Support [Shameem – a11n](https://wordpress.org/support/users/shameemreza/)
 * (@shameemreza)
 * [2 years, 5 months ago](https://wordpress.org/support/topic/problem-updating-stock/#post-17266848)
 * Hi [@diegoaraca04](https://wordpress.org/support/users/diegoaraca04/)
 * This issue could be occurring due to a variety of reasons. It could be a delay
   in the synchronization between your external inventory management application
   and WooCommerce, or it could be due to a configuration issue in the settings 
   of either application.
 * To troubleshoot this, please ensure your inventory management application is 
   correctly configured to sync with WooCommerce in real time. Also, check your 
   WooCommerce settings to ensure that products are set to be marked as “Out of 
   Stock” when inventory reaches zero.
 * ![](https://i0.wp.com/i.ibb.co/y4JgsLj/Clean-Shot-2023-12-11-at-08-48-31.png?
   ssl=1)
 * Direct link: [https://dsh.re/696c0](https://dsh.re/696c0)
 * If you’re still facing the issue after these checks, it would be helpful if you
   could provide us with more details about the inventory management application
   you’re using. This will allow us to assist you more effectively.
 * Additionally, please can you share a copy of the following:
    - **System Status Report:** Navigate to **WooCommerce → Status**. Select **Get
      System Report** and then **Download for Support**.
    - **Fatal Error log:** Share a copy of any fatal error log found under **WooCommerce
      → Status → Logs**.
 * You could copy and paste your reply or share it via [Mozilla Community Pastebin](https://prod.pastebin.prod.webservices.mozgcp.net/)
   and share the link here. This will help us investigate further and provide you
   with a more accurate solution.
 * Let us know how that goes. Looking forward to helping you.

Viewing 1 replies (of 1 total)

The topic ‘Problem updating Stock’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [Shameem – a11n](https://wordpress.org/support/users/shameemreza/)
 * Last activity: [2 years, 5 months ago](https://wordpress.org/support/topic/problem-updating-stock/#post-17266848)
 * Status: resolved