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Problem updating plugins.. access denied/404

  • Hi
    I tried updating some plugins this morning and got this error:

    “Forbidden

    You don’t have permission to access /wp-admin/update.php on this server.

    Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.”

    So, I deactivated all plugins, switched themes from Thesis to Twenty Eleven to see if it was theme related. Then tried to update to WP 3.5 but everything so far none of this has resolved the issue. I’m not that techy- what should I try next?
    URL is FairyMom.com

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