Title: Problem unzipping files Last modified: August 22, 2016 --- # Problem unzipping files * [apederzoli](https://wordpress.org/support/users/apederzoli/) * (@apederzoli) * [11 years, 3 months ago](https://wordpress.org/support/topic/problem-unzipping-files/) * Hi, I have tried to unzip using Winzip, Winrar and The Unarchiver and always get a file corrupt message. Please advise. Thanks * [https://wordpress.org/plugins/backup-scheduler/](https://wordpress.org/plugins/backup-scheduler/) Viewing 14 replies - 1 through 14 (of 14 total) * Plugin Author [Sed Lex](https://wordpress.org/support/users/sedlex/) * (@sedlex) * [11 years, 3 months ago](https://wordpress.org/support/topic/problem-unzipping-files/#post-5863967) * How many files do you have ? What is the version of the softwares tested ? Do you have a screen shot of the error ? * Thread Starter [apederzoli](https://wordpress.org/support/users/apederzoli/) * (@apederzoli) * [11 years, 3 months ago](https://wordpress.org/support/topic/problem-unzipping-files/#post-5863968) * It’s 247 files. I have the latest version on all softwares. Here’s a screenshot of the message I get: [http://screencast.com/t/AHcCUyrPN2X](http://screencast.com/t/AHcCUyrPN2X) It says “There was an error when reading the file – the file is incomplete” Thanks * Plugin Author [Sed Lex](https://wordpress.org/support/users/sedlex/) * (@sedlex) * [11 years, 3 months ago](https://wordpress.org/support/topic/problem-unzipping-files/#post-5863972) * Where is the zip file ? In the same folder ? Try to click on it * Thread Starter [apederzoli](https://wordpress.org/support/users/apederzoli/) * (@apederzoli) * [11 years, 3 months ago](https://wordpress.org/support/topic/problem-unzipping-files/#post-5864118) * Thanks for the reply. I’ve managed to unzip it. however now I get this error message when trying to import the database [http://screencast.com/t/4zGphY4VJ](http://screencast.com/t/4zGphY4VJ) * Plugin Author [Sed Lex](https://wordpress.org/support/users/sedlex/) * (@sedlex) * [11 years, 3 months ago](https://wordpress.org/support/topic/problem-unzipping-files/#post-5864119) * Because, and as said by the message, you have to select a database 🙂 * Thread Starter [apederzoli](https://wordpress.org/support/users/apederzoli/) * (@apederzoli) * [11 years, 3 months ago](https://wordpress.org/support/topic/problem-unzipping-files/#post-5864120) * Hello, I have followed every step. Everything has been uploaded, the database imported, etc. But I can’t see my website, it looks like just a new wordpress setup. Please advise. Thanks * Plugin Author [Sed Lex](https://wordpress.org/support/users/sedlex/) * (@sedlex) * [11 years, 3 months ago](https://wordpress.org/support/topic/problem-unzipping-files/#post-5864121) * Your wp-config.php has been restored and point to the new database ? * Thread Starter [apederzoli](https://wordpress.org/support/users/apederzoli/) * (@apederzoli) * [11 years, 3 months ago](https://wordpress.org/support/topic/problem-unzipping-files/#post-5864122) * Yes * Plugin Author [Sed Lex](https://wordpress.org/support/users/sedlex/) * (@sedlex) * [11 years, 3 months ago](https://wordpress.org/support/topic/problem-unzipping-files/#post-5864123) * And what is the message ? A screenshot ? * because so far, I cannot guess what the problem is if no information is given 🙂 * Thread Starter [apederzoli](https://wordpress.org/support/users/apederzoli/) * (@apederzoli) * [11 years, 3 months ago](https://wordpress.org/support/topic/problem-unzipping-files/#post-5864124) * It looks just like a new WordPress setup. If I go to the admin area I can see all the plugins and themes on my old website, but there are no posts, products, etc. So there’s no information. * The old website looked like this: * [http://pizzacocoyoc.com/](http://pizzacocoyoc.com/) * New website after uploading and restoring database, etc. looks like this: * [http://www.italianissimo.mx](http://www.italianissimo.mx) * Thread Starter [apederzoli](https://wordpress.org/support/users/apederzoli/) * (@apederzoli) * [11 years, 3 months ago](https://wordpress.org/support/topic/problem-unzipping-files/#post-5864126) * So all the posts, products, etc. Were not imported. * Plugin Author [Sed Lex](https://wordpress.org/support/users/sedlex/) * (@sedlex) * [11 years, 3 months ago](https://wordpress.org/support/topic/problem-unzipping-files/#post-5864127) * Have you configured your WP before the importation ? * Could you show the wp_posts tables ? * Thread Starter [apederzoli](https://wordpress.org/support/users/apederzoli/) * (@apederzoli) * [11 years, 3 months ago](https://wordpress.org/support/topic/problem-unzipping-files/#post-5864142) * I did a new wordpress instalation Is this what you need to see? [http://screencast.com/t/aMLLsRlkItT](http://screencast.com/t/aMLLsRlkItT) * Plugin Author [Sed Lex](https://wordpress.org/support/users/sedlex/) * (@sedlex) * [11 years, 3 months ago](https://wordpress.org/support/topic/problem-unzipping-files/#post-5864156) * Sure that all sql files has been imported ? I believe not if you say that you had hundreds of post before Viewing 14 replies - 1 through 14 (of 14 total) The topic ‘Problem unzipping files’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/backup-scheduler_f8f7f7.svg) * [Backup Scheduler](https://wordpress.org/plugins/backup-scheduler/) * [Frequently Asked Questions](https://wordpress.org/plugins/backup-scheduler/#faq) * [Support Threads](https://wordpress.org/support/plugin/backup-scheduler/) * [Active Topics](https://wordpress.org/support/plugin/backup-scheduler/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/backup-scheduler/unresolved/) * [Reviews](https://wordpress.org/support/plugin/backup-scheduler/reviews/) * 14 replies * 2 participants * Last reply from: [Sed Lex](https://wordpress.org/support/users/sedlex/) * Last activity: [11 years, 3 months ago](https://wordpress.org/support/topic/problem-unzipping-files/#post-5864156) * Status: not resolved