Title: Problem to install wordpress
Last modified: August 19, 2016

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# Problem to install wordpress

 *  [smartaquarist](https://wordpress.org/support/users/smartaquarist/)
 * (@smartaquarist)
 * [17 years, 2 months ago](https://wordpress.org/support/topic/problem-to-install-wordpress/)
 * Hi,
    I am trying to install wordpress but there is an error each time. Here is
   what I get:
 * > Error establishing a database connection
   > This either means that the username and password information in your wp-config.
   > php file is incorrect or we can’t contact the database server at aquadealssql.
   > db.3210257.hostedresource.com. This could mean your host’s database server 
   > is down.
   >  * Are you sure you have the correct username and password?
   >  * Are you sure
   > that you have typed the correct hostname? * Are you sure that the database 
   > server is running?
   > If you’re unsure what these terms mean you should probably contact your host.
   > If you still need help you can always visit the WordPress Support Forums.
 * The answer to all those question is yes, it is ok in my wp-config-sample.php.
 * That would be awesome if someone could help me figure that out.

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Thread Starter [smartaquarist](https://wordpress.org/support/users/smartaquarist/)
 * (@smartaquarist)
 * [17 years, 2 months ago](https://wordpress.org/support/topic/problem-to-install-wordpress/#post-1014972)
 * Actually, not it’s not ok. The information in my wp-config-sample is ok but not
   in the error message I get. My database server is not aquadealssql.db.3210257.
   hostedresource.com.
 * I think I know what I did wrong but I don’t know how to fix it. When I first 
   tried and got an error, I thought there was something wrong with my database 
   server so I made a new one. Looks like it still try to read the old one.
 * Any way to reset the install process and go through this again?
 * thanks
 *  Thread Starter [smartaquarist](https://wordpress.org/support/users/smartaquarist/)
 * (@smartaquarist)
 * [17 years, 2 months ago](https://wordpress.org/support/topic/problem-to-install-wordpress/#post-1014974)
 * Instead a recet, how do I change the info if one of the following is now right:
 * > * Are you sure you have the correct username and password?
   >  * Are you sure 
   > that you have typed the correct hostname? * Are you sure that the database 
   > server is running?
 * As I said above, the info in my wp-config-sample.php are ok. That’s the info 
   I entered online that are not right. Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Problem to install wordpress’ is closed to new replies.

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 2 replies
 * 1 participant
 * Last reply from: [smartaquarist](https://wordpress.org/support/users/smartaquarist/)
 * Last activity: [17 years, 2 months ago](https://wordpress.org/support/topic/problem-to-install-wordpress/#post-1014974)
 * Status: not resolved

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