Support » Plugin: Memphis Documents Library » Problem to download mp3 under IOS

  • Resolved realbk

    (@realbk)


    580/5000
    Hello,

    Thanks for the great plugin.
    I use it for our choir to distribute exercise files (pdf and mp3).

    The plugin works very well.

    Only under I-Phone and I-Pad I can not download neither with Safari nor with firefox mp3. “He” tries to play them directly and fails.
    The PDF files are not a problem when downloading.

    With a MAC OS or Android devices, however, it is not a problem.

    What is the trigger?
    Apple’s IOS and their rights concept.
    My apache webserver
    the WordPress installation
    or
    mDoc

    Thanks for looking over
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Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author bhaldie

    (@bhaldie)

    mDocs works fine when downloading mp3. So I would look at other issue I can’t say for sure I don’t know how your system is setup but I would test using other iPads or iPhones and see if the problem happens on those devices.

    Thanks for your quick reply

    mDocs works really well. Mp3 downloads are a problem only on IOS devices. For all other platforms makes the MP3 download synonymous no problems.

    I have now 5 I – Phones (SE, 6, 8, and X) and 2 I-Pads tested. Everywhere the same problem.
    Also, I run mDocs on two different domains.

    The problem may be caused by my PHP or Apache setup. But I have no idea where to look.

    Plugin Author bhaldie

    (@bhaldie)

    I would look at your apache config it may have restricted mp3 file access…. I can’t say for sure doesn’t really make sense thou if it works for other devices.

    Im not a sever expert as stated above all I can tell you the mDocs is not the issue. All allowed file types are downloadable.

Viewing 3 replies - 1 through 3 (of 3 total)
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