Problem Synchronization Printful Plugin

  • salibrand

    (@salibrand)


    3 years, 1 month ago

    I have a printful plugin synchronization problem, when I disconnected the synchronization between jetpack and wordpress, the printful plugin works correctly !
    Can you help me to solve this problem ?

    • This topic was modified 3 years, 1 month ago by salibrand.
Viewing 4 replies - 1 through 4 (of 4 total)
  • estherprintful

    (@estherprintful)

    3 years, 1 month ago

    Hey! Esther from Printful here!
    Jetpack is a plugin currently not supported by our integration. Please try to disable this plugin and see if that fixes the issue. If it still persists, please check if your Woocommerce URL matches both on Printful and on Woocommerce settings.

    ptscoaching

    (@ptscoaching)

    3 years ago

    Hi, I am having trouble connecting WooCommerce and Printful. Printful says it’s a WooCommerce issue. It worked fine up until a couple of months ago. Can you shed any light? Thank you!

    Here is the error:

    Hey! Something went wrong with sync. Last sync error: Error: Invalid response from your WooCommerce store. Please make sure your site is working and no plugins are blocking WooCommerce API access Try to refresh data. If error persists, contact customer support.

    Thank you

    estherprintful

    (@estherprintful)

    3 years ago

    Hey, @ptscoaching! Have you tried disabling any plugins that might be causing this issue? And refreshing data?

    ptscoaching

    (@ptscoaching)

    3 years ago

    Hi Esther,

    Yes, our developer tried that. It didn’t work. Thank you for replying. unfortunately, we may have to move our product to another platform. We can’t seem to find a solution. Thank you again.

Viewing 4 replies - 1 through 4 (of 4 total)

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