Title: Problem restoring WordPress web when importing database on phpmyadmin
Last modified: July 30, 2018

---

# Problem restoring WordPress web when importing database on phpmyadmin

 *  [davelander](https://wordpress.org/support/users/davelander/)
 * (@davelander)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/problem-restoring-wordpress-web-when-importing-database-on-phpmyadmin/)
 * Hello!
 * I have a updraft plugin backup (all wp-content files and database). First, I 
   used ftp to restore the wp-content, then i created a new database where to upload
   the database file through myadminphp and then redirect the wp-config.php to point
   to that new database.
 * Nontheless, after doing all of that and I go to my page, WordPress asks me to
   introduce a new user and password and does not restore the database of the backup.
 * I don’t know much of those configurations and don’t know if I’m missing something
   but i really need help.
 * Thank you
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-restoring-wordpress-web-when-importing-database-on-phpmyadmin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 1 replies (of 1 total)

 *  [Kartik Shukla](https://wordpress.org/support/users/kartiks16/)
 * (@kartiks16)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/problem-restoring-wordpress-web-when-importing-database-on-phpmyadmin/#post-10539028)
 * Hello davelander,
 * Normally when you create a new Database, you need to assign a user to that database.
 * You can refer this URL if that helps.
 * [https://www.webhostinghub.com/help/learn/website/databases/how-to-create-and-assign-a-user-to-a-database](https://www.webhostinghub.com/help/learn/website/databases/how-to-create-and-assign-a-user-to-a-database)
 * Let me know if you need any further assistance on this.
 * Thanks.

Viewing 1 replies (of 1 total)

The topic ‘Problem restoring WordPress web when importing database on phpmyadmin’
is closed to new replies.

 * In: [Fixing WordPress](https://wordpress.org/support/forum/how-to-and-troubleshooting/)
 * 1 reply
 * 2 participants
 * Last reply from: [Kartik Shukla](https://wordpress.org/support/users/kartiks16/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/problem-restoring-wordpress-web-when-importing-database-on-phpmyadmin/#post-10539028)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics