Title: Problem restoring Last modified: July 31, 2017 --- # Problem restoring * Resolved [frdnd](https://wordpress.org/support/users/frdnd/) * (@frdnd) * [8 years, 9 months ago](https://wordpress.org/support/topic/problem-restoring-2/) * Hello, * I’ve reached your support by mail but I have no answer for my problem. I have a problem using Import and Backups. None of them works with my backup which is 15gb. It says “Unable to find backup size” You told me that I need to be on Php 7 64bits but I’m already on PHP7 and there is nothing I can do to be on 64 bits. * What can I do ? Viewing 1 replies (of 1 total) * Plugin Author [Yani](https://wordpress.org/support/users/yaniiliev/) * (@yaniiliev) * [8 years, 9 months ago](https://wordpress.org/support/topic/problem-restoring-2/#post-9369833) * [@frdnd](https://wordpress.org/support/users/frdnd/) * We are talking to you in our support. You are using PHP7 but I believe it is 32bit, not 64. Refer to the ticket in our support system for more information. Viewing 1 replies (of 1 total) The topic ‘Problem restoring’ is closed to new replies. * ![](https://ps.w.org/all-in-one-wp-migration/assets/icon-256x256.png?rev=2458334) * [All-in-One WP Migration and Backup](https://wordpress.org/plugins/all-in-one-wp-migration/) * [Frequently Asked Questions](https://wordpress.org/plugins/all-in-one-wp-migration/#faq) * [Support Threads](https://wordpress.org/support/plugin/all-in-one-wp-migration/) * [Active Topics](https://wordpress.org/support/plugin/all-in-one-wp-migration/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/all-in-one-wp-migration/unresolved/) * [Reviews](https://wordpress.org/support/plugin/all-in-one-wp-migration/reviews/) ## Tags * [size](https://wordpress.org/support/topic-tag/size/) * 1 reply * 2 participants * Last reply from: [Yani](https://wordpress.org/support/users/yaniiliev/) * Last activity: [8 years, 9 months ago](https://wordpress.org/support/topic/problem-restoring-2/#post-9369833) * Status: resolved