Title: Problem reinstall the plugin
Last modified: June 16, 2020

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# Problem reinstall the plugin

 *  Resolved [mrg14071972](https://wordpress.org/support/users/mrg14071972/)
 * (@mrg14071972)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/problem-reinstall-the-plugin/)
 * hello, I uninstall the program before 3 days because I wanted to try something
   and today i try to reinstall it but it tells me that the folder already exists!!
   
   How am I going to be able to reinstall it?
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-reinstall-the-plugin%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [robertabela](https://wordpress.org/support/users/robert681/)
 * (@robert681)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/problem-reinstall-the-plugin/#post-12998190)
 * Hello [@mrg14071972](https://wordpress.org/support/users/mrg14071972/)
 * It seems that when you uninstalled the plugin, for some reason WordPress failed
   to delete the plugin files. To solve this problem simply follow the below steps:
 * 1) Access your website files using SFTP or SSH
    2) Navigate to the /wp-content/
   plugins/ directory 3) Delete the plugin directory /wp-security-audit-log/ 4) 
   Re-install the plugin now.
 * I hope that helps. Should you need any further assistance please do not hesitate
   to ask.
 * Have a great day.
 *  Thread Starter [mrg14071972](https://wordpress.org/support/users/mrg14071972/)
 * (@mrg14071972)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/problem-reinstall-the-plugin/#post-13035326)
 * i have send you two more messages but no answer from you !!
    Please check your
   email !! the problem is not resolved !
 * thanks
 *  Plugin Support [robertabela](https://wordpress.org/support/users/robert681/)
 * (@robert681)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/problem-reinstall-the-plugin/#post-13038876)
 * Hello [@mrg14071972](https://wordpress.org/support/users/mrg14071972/)
 * I can confirm that we have answered all our support emails. By any chance did
   you try to follow the procedure I mentioned in my previous post (i.e. manually
   deleting the plugin directory)?
 * That should definitely do the trick. Looking forward to hearing from you.
 *  Thread Starter [mrg14071972](https://wordpress.org/support/users/mrg14071972/)
 * (@mrg14071972)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/problem-reinstall-the-plugin/#post-13039548)
 * Hi Robert , i follow your procedure and the problem remains because with the 
   link you send me i cant download the newest version as you say i must install!
   
   i try with different mails but nothing comes to any of them , no file/s !
 * thanks again , i have send you also a new mail please check !
 *  Plugin Support [robertabela](https://wordpress.org/support/users/robert681/)
 * (@robert681)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/problem-reinstall-the-plugin/#post-13047848)
 * Hello [@mrg14071972](https://wordpress.org/support/users/mrg14071972/)
 * Can you send me an email to [robert@wpwhitesecurity.com](https://wordpress.org/support/topic/problem-reinstall-the-plugin/robert@wpwhitesecurity.com?output_format=md)
   instead of to support? I’d like to look into this issue myself.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Problem reinstall the plugin’ is closed to new replies.

 * ![](https://ps.w.org/wp-security-audit-log/assets/icon-256x256.png?rev=2961534)
 * [WP Activity Log](https://wordpress.org/plugins/wp-security-audit-log/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-security-audit-log/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-security-audit-log/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-security-audit-log/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-security-audit-log/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-security-audit-log/reviews/)

 * 5 replies
 * 2 participants
 * Last reply from: [robertabela](https://wordpress.org/support/users/robert681/)
 * Last activity: [5 years, 11 months ago](https://wordpress.org/support/topic/problem-reinstall-the-plugin/#post-13047848)
 * Status: resolved