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Problem reindexing site (I believe) (3 posts)

  1. edgarfigaro
    Posted 2 years ago #

    I'm getting the following issues in my error log:

    Note: I've changed the path to the webroot to protect the security of the site. It is showing the proper webroot path in my error logs.

    [26-Jun-2014 13:41:56 UTC] PHP Warning: is_readable(): open_basedir restriction in effect. File(D:\path\to\webroot/wp-content/plugins/D:\path\to\webroot\wp-content\plugins\nrelate-related-content/language/nrelate-related-en_US.mo) is not within the allowed path(s): (D:\webfolder;C:\Windows\Temp) in D:\path\to\webroot\wp-includes\l10n.php on line 457

    I believe it's related to when I try to reindex the site. I am wondering if there are any path settings I can change or if it's a bug within the code. Or possibly is it server permission issues?

    Can anyone help? Any help would be appreciated. Thanks in advance.


  2. @edgarfigaro -- We're looking into this for you and will keep you updated with what we find.

    - Katrina @ nRelate

  3. @edgarfigaro -- We found that this is a permissions issue and you'll need to contact your hosting provider.

    - Katrina @ nRelate

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