Title: Problem registering addon
Last modified: August 30, 2016

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# Problem registering addon

 *  Resolved [huegelkind](https://wordpress.org/support/users/mpzimmer/)
 * (@mpzimmer)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/problem-registering-addon/)
 * Hi Folks,
 * loveley addon, sure the best to meet EU-regulations concerning Cookies 🙂
 * One smaller issue when trying to Register the license key for the Google AdSense
   plugin: Clicking on Ginger Cookie/Add-on shows me a blank screen (Windows 7 64bit
   Pro SP1, Internet Explorer 11 and Firefox 40.0.2). Isa Workaround existing to
   somehow manually register the license key?
 * Thanks in advance
 * Michael
 * [https://wordpress.org/plugins/ginger/](https://wordpress.org/plugins/ginger/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [manafactory](https://wordpress.org/support/users/manafactory/)
 * (@manafactory)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/problem-registering-addon/#post-6438410)
 * Hi Michael,
    this could be related with server Internet Connection , addon page
   try to connect to Ginger API to get prices and check keys: [http://www.ginger-cookielaw.com/](http://www.ginger-cookielaw.com/)
   If you have installed Ginger locally and you are not connected to internet, or
   if your webserver blocks http external requestes that page should be blocked.
 * Let me know if this is your issue
 *  Thread Starter [huegelkind](https://wordpress.org/support/users/mpzimmer/)
 * (@mpzimmer)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/problem-registering-addon/#post-6438412)
 * Hi manafactory,
 * I’m impressed, your support is working at warp 5, maybe even faster. Thank you!
 * My WordPress (and Ginger) installation is hosted by one of Germanys huge ISP’s,
   Strato.de. I have to confess that I don’t have the slightest idea, wether the
   Webserver is blocking external http-requests or how I could check it.
 * Cheers
 * Michael
 *  Plugin Author [manafactory](https://wordpress.org/support/users/manafactory/)
 * (@manafactory)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/problem-registering-addon/#post-6438417)
 * Your simply lucky, we have connected 5 minutes after your ticket 😀
 * If you send us more information privately at [assistenzatecnica@manafactory.it](https://wordpress.org/support/topic/problem-registering-addon/assistenzatecnica@manafactory.it?output_format=md),
   we can try to investigate better your issue:
    – the domain in which you have 
   installed ginger – if possible ad admin account (a new one to remove after we
   have worked on it) to login to your wordpress installation or alternatively a
   screenshot of your admin blank page
 * Cheers 🙂
 *  Plugin Author [manafactory](https://wordpress.org/support/users/manafactory/)
 * (@manafactory)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/problem-registering-addon/#post-6438546)
 * Topic solved, right? for more support we are here

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Problem registering addon’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/ginger_ff6033.svg)
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 * [Support Threads](https://wordpress.org/support/plugin/ginger/)
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## Tags

 * [addon](https://wordpress.org/support/topic-tag/addon/)
 * [license key](https://wordpress.org/support/topic-tag/license-key/)
 * [register](https://wordpress.org/support/topic-tag/register/)

 * 4 replies
 * 2 participants
 * Last reply from: [manafactory](https://wordpress.org/support/users/manafactory/)
 * Last activity: [10 years, 8 months ago](https://wordpress.org/support/topic/problem-registering-addon/#post-6438546)
 * Status: resolved