Title: problem processing the form
Last modified: November 13, 2017

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# problem processing the form

 *  [Sean Thompson](https://wordpress.org/support/users/seanthompson/)
 * (@seanthompson)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/problem-processing-the-form/)
 * Hi,
 * I’ve been using this plugin for a while now and haven’t had a problem (that I
   know of) until recently. I had a potential client call me last week and say they
   tried the form, but it was broken.
 * I tested the form and got…
 * There was a problem processing the form. Please try again later.
 * I tested again and it worked a the second time, and every time after that.
 * I got my weekly stats email today and several people went to my contact page,
   but no messages. I tested the form, and the same thing happened. First time failed,
   and it worked the second time.
 * I triple checked all the settings, and just can’t find the problem.
 * Thanks in advance,
    Sean
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-processing-the-form%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Author [Digital Arm](https://wordpress.org/support/users/digital-arm/)
 * (@digital-arm)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/problem-processing-the-form/#post-9683153)
 * Hi Sean,
 * I’ve not seen this particular issue before but can tell you it’s an error triggered
   by wp_verify_nonce failing.
 * Having just tested your form I can confirm it worked for me first time.
 * If you would like to go to Engage > Tools and export your form (making sure to
   tick include environment data for debugging), then email to [team@digitalarm.co.uk](https://wordpress.org/support/topic/problem-processing-the-form/team@digitalarm.co.uk?output_format=md);
   I’d be happy to have a look at your set up to see if anything looks amiss.
 * Thanks,
    Digital Arm
 *  Thread Starter [Sean Thompson](https://wordpress.org/support/users/seanthompson/)
 * (@seanthompson)
 * [8 years, 4 months ago](https://wordpress.org/support/topic/problem-processing-the-form/#post-9683204)
 * Thanks for the quick reply.
 * I emailed the export file to you.
 * Hope it’s something simple.
 * …Sean

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘problem processing the form’ is closed to new replies.

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## Tags

 * [form](https://wordpress.org/support/topic-tag/form/)
 * [problem](https://wordpress.org/support/topic-tag/problem/)

 * 2 replies
 * 2 participants
 * Last reply from: [Sean Thompson](https://wordpress.org/support/users/seanthompson/)
 * Last activity: [8 years, 4 months ago](https://wordpress.org/support/topic/problem-processing-the-form/#post-9683204)
 * Status: not resolved