Title: Problem paying an order
Last modified: August 5, 2021

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# Problem paying an order

 *  Resolved [luzivalue](https://wordpress.org/support/users/luzivalue/)
 * (@luzivalue)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/problem-paying-an-order/)
 * Customers cannot make payments for orders when the order arrives by email and
   the link “Pay for this order”, they cannot pay by credit card, it appears that
   they pay by another payment method
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-paying-an-order%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Plugin Support [abwaita a11n](https://wordpress.org/support/users/abwaita/)
 * (@abwaita)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/problem-paying-an-order/#post-14737836)
 * Hi [@luzivalue](https://wordpress.org/support/users/luzivalue/),
 * It seems that the checkout flow on your site is quite customized. However, if
   the pay by credit card option is not working, kindly get in touch with the plugin
   authors to see if they can look further into the issue.
 * Hope this guides you towards a resolution of the issue.
    Thanks.
 *  Plugin Support [abwaita a11n](https://wordpress.org/support/users/abwaita/)
 * (@abwaita)
 * [4 years, 9 months ago](https://wordpress.org/support/topic/problem-paying-an-order/#post-14761274)
 * Hi,
    We’ve not heard back from you in a while, so I’m marking this thread as 
   resolved. Hopefully, you were able to proceed as advised above and find a solution
   to your problem!
 * If you have further questions, please feel free to open a new topic.
 * Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Problem paying an order’ is closed to new replies.

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## Tags

 * [payment](https://wordpress.org/support/topic-tag/payment/)

 * 2 replies
 * 2 participants
 * Last reply from: [abwaita a11n](https://wordpress.org/support/users/abwaita/)
 * Last activity: [4 years, 9 months ago](https://wordpress.org/support/topic/problem-paying-an-order/#post-14761274)
 * Status: resolved