• Resolved superdrake89

    (@superdrake89)


    Good evening, sometimes on my site, only from mobile, it does not open some pdfs, they have all been loaded in the same way and have the same characteristics. a small icon appears at the top left. if you click it makes the pages noise but they are all blank. what should I do?
    thank you
    (I have the free version)

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author deip

    (@deip)

    Hi @superdrake89 ,

    Thanks for your report.

    Please also mention your device model, OS, and browser

    Best,
    Deip

    Plugin Author deip

    (@deip)

    Ah Ok,
    Just looked at your page.
    So you added all flipbooks as an embedded flipbook.
    Please use thumb lightboxes. Similar to what we have used on our flipbook examples page.
    https://dearflip.com/flipbook-examples/
    Use the thumb type shortcode.
    Example [dflip id="91" type="thumb"][/dflip]

    Multiple embedded flipbooks on a single page will use too many resources and if the device runs out of RAM it will appear black or blank.

    Best,
    Deip

    ok, thank you very much. One thing, I tried the first one and as you will see the preview is gray, do I have to manually load every single cover or can it do it automatically?

    Plugin Author deip

    (@deip)

    You have to add cover manually.

Viewing 4 replies - 1 through 4 (of 4 total)
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