Title: problem on email verification
Last modified: June 18, 2019

---

# problem on email verification

 *  [hdhonor2323](https://wordpress.org/support/users/hdhonor2323/)
 * (@hdhonor2323)
 * [7 years ago](https://wordpress.org/support/topic/problem-on-email-verification/)
 * Hi there,
 * I’ve installed wp-members plugin and everything was done successfully. But the
   the email verification email has a problem. users who registered are not receiving
   any activation email. new members have successfully registered but no notification/
   confirmation in their emails for their account passsword as will as the completion
   their registration. they could not log in because no pass confirmation was sent
   in their emails. I was able to confirm the issue after registering. Already checked
   my span/junk folders and no email verification has been received. The said account
   has been added on the members database of the admin, but the only problem is 
   the confirmation email with password for the newly registered members.
 * Hope someone can help us on this issue. thank you very much

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Thread Starter [hdhonor2323](https://wordpress.org/support/users/hdhonor2323/)
 * (@hdhonor2323)
 * [7 years ago](https://wordpress.org/support/topic/problem-on-email-verification/#post-11647190)
 * all your help and assistance are appreciated. really needed to fix this.
 * thanks
 *  Plugin Author [Chad Butler](https://wordpress.org/support/users/cbutlerjr/)
 * (@cbutlerjr)
 * [7 years ago](https://wordpress.org/support/topic/problem-on-email-verification/#post-11648907)
 * I would suggest starting with the following FAQ:
    [https://rocketgeek.com/plugins/wp-members/docs/faqs/#email](https://rocketgeek.com/plugins/wp-members/docs/faqs/#email)
 *  Thread Starter [hdhonor2323](https://wordpress.org/support/users/hdhonor2323/)
 * (@hdhonor2323)
 * [7 years ago](https://wordpress.org/support/topic/problem-on-email-verification/#post-11651345)
 * thank you very much.
 * another thing is, how can debug the codes for the following files:
    [wpmem_form
   login] [user_registration_my_account] [wpmem_profile] i want to configure these
   modules to fit my requirements.
 * thank you very much

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘problem on email verification’ is closed to new replies.

 * ![](https://ps.w.org/wp-members/assets/icon-256x256.png?rev=1226414)
 * [WP-Members Membership Plugin](https://wordpress.org/plugins/wp-members/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-members/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-members/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-members/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-members/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-members/reviews/)

 * 3 replies
 * 2 participants
 * Last reply from: [hdhonor2323](https://wordpress.org/support/users/hdhonor2323/)
 * Last activity: [7 years ago](https://wordpress.org/support/topic/problem-on-email-verification/#post-11651345)
 * Status: not resolved