Support » Plugin: Photo Gallery by Envira - Responsive Image Gallery for WordPress » Problem migrating to live server

  • pinksharpii

    (@pinksharpii)


    I recently migrated our site from my test server to the live server. Everything worked perfectly except for the Envira Galleries. They are just empty when loaded on the backend. The shortcodes display nothing. But the IDs are all correct in the db. The images are all in the same directory.. What is wrong?

Viewing 4 replies - 1 through 4 (of 4 total)
  • pinksharpii

    (@pinksharpii)

    I’d also like to add that they aren’t broken image links. There’s just nothing there when trying to view or edit the galleries.

    Plugin Support akyusa01

    (@akyusa01)

    Hi @pinksharpii 🙂

    If you look at the URL’s are they still pointing to the old server? You may want to reach out to your hosting company to check the serialized strings after the migration. If they are still pointing to the old server or didn’t get migrated correctly this can sometimes happen. The hosting company can sort this out for you or you could use a plugin like Better Search Replace to update those URL’s manually.

    Please let me know if that helps!

    The URLs are the correct domain. I can view any of the images from the db (_eg_gallery_data) just fine – they are from our new domain. There are no broken image links – everything is just empty.

    I can view any of the gallery posts from the IDs in _eg_in_gallery too.

    There must be a disconnect somewhere it just isn’t clear as to where.

    Plugin Support Erica Franz

    (@ericakfranz)

    @pinksharpii,

    I wanted to follow-up on this thread as well since this is a common issue that happens if you migrate a site and don’t use a tool that protects and updates the serialized strings in the database.

    For example, the Velvet Blues plugin will cause this problem with Envira.

    I would strongly recommend, if you have not made any major changes to the site since migrating, that you re-migrate it using a plugin like WP Migrate DB, or any other plugin that explicitly states it protects and updates serialized strings/data. That will be the swiftest and safest resolution to the issue.

Viewing 4 replies - 1 through 4 (of 4 total)
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