Title: Problem logging in
Last modified: July 24, 2026

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# Problem logging in

 *  Resolved [scalemonkey](https://wordpress.org/support/users/scalemonkey/)
 * (@scalemonkey)
 * [2 weeks, 4 days ago](https://wordpress.org/support/topic/problem-logging-in-13/)
 * I can no longer log in to [https://store.themeisle.com/login/](https://store.themeisle.com/login/).
   It seems I’ve forgotten my password. I’ve already tried all the options, such
   as “Forgot Password” or logging in via email link, but I’m NOT receiving any 
   emails from ThemeIsle. I’ve checked my spam folder and everywhere else… nothing—
   no email!
   I’m asking for urgent assistance here.Thank you in advance, and best
   regards,Karsten

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Poonam Namdev](https://wordpress.org/support/users/poonam9/)
 * (@poonam9)
 * [2 weeks, 1 day ago](https://wordpress.org/support/topic/problem-logging-in-13/#post-18975817)
 * Hi [@scalemonkey](https://wordpress.org/support/users/scalemonkey/),
 * Since this involves your account and we need to check details, please contact
   us through our contact form [https://themeisle.com/contact/](https://themeisle.com/contact/)
   
   We’ll be happy to assist you further there.
 *  Thread Starter [scalemonkey](https://wordpress.org/support/users/scalemonkey/)
 * (@scalemonkey)
 * [1 week ago](https://wordpress.org/support/topic/problem-logging-in-13/#post-18983471)
 * Hello,
   Thanks for the reply. Here’s the original problem: I have to log in to
   the support page as well, and I can’t do that! As I said, I don’t seem to remember
   my password anymore, and for some reason, I’m not receiving any emails from Themeisle.
   What can I do?Best regards,Karsten
 *  Plugin Support [Poonam Namdev](https://wordpress.org/support/users/poonam9/)
 * (@poonam9)
 * [1 week ago](https://wordpress.org/support/topic/problem-logging-in-13/#post-18983964)
 * Hi [@scalemonkey](https://wordpress.org/support/users/scalemonkey/),
 * Please use our pre-sales contact form here:
   [https://themeisle.com/contact/](https://themeisle.com/contact/)
 * You can submit your request through that form without signing in. Please include
   the email address associated with your account so we can locate it and assist
   you further.
 * We look forward to helping you resolve this.

Viewing 3 replies - 1 through 3 (of 3 total)

You must be [logged in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-logging-in-13%2F%3Foutput_format%3Dmd&locale=en_US)
to reply to this topic.

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 * 3 replies
 * 2 participants
 * Last reply from: [Poonam Namdev](https://wordpress.org/support/users/poonam9/)
 * Last activity: [1 week ago](https://wordpress.org/support/topic/problem-logging-in-13/#post-18983964)
 * Status: resolved