Title: Problem loading image with jetpack CDN
Last modified: May 19, 2022

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# Problem loading image with jetpack CDN

 *  Resolved [benoitfouc](https://wordpress.org/support/users/benoitfouc/)
 * (@benoitfouc)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/problem-loading-image-with-jetpack-cdn/)
 * Hello there, since many days some images disapear of my website.
 * They don’t load due to a 400 error :
    [https://i.gyazo.com/2c4230e3ad88f31fd59a8c1219a6fdf1.png](https://i.gyazo.com/2c4230e3ad88f31fd59a8c1219a6fdf1.png)
 * You can see by yourself here : [https://gamecaz.fr/produit/mirrors-edge/](https://gamecaz.fr/produit/mirrors-edge/)
 * I i disable the jetpack photon CDN, the image appear correctly.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-loading-image-with-jetpack-cdn%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 2 replies - 1 through 2 (of 2 total)

 *  [deathlynotes](https://wordpress.org/support/users/deathlynotes/)
 * (@deathlynotes)
 * [3 years, 12 months ago](https://wordpress.org/support/topic/problem-loading-image-with-jetpack-cdn/#post-15660792)
 * Hello [@benoitfouc](https://wordpress.org/support/users/benoitfouc/)
 * I tested your site, and the images are showing on my end.
 * Some issues you encounter with your WordPress.com blog or account can be solved
   by changing your browser settings, refreshing the page, or clearing the browser
   cache and cookies.
 * Here is our support doc that explains how to fix these issues: [https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache](https://en.support.wordpress.com/browser-issues/#clearing-your-browser-cache)
 * If it doesn’t work, could you send us screenshots showing where the errors are,
   please?
 * I recommend [https://snipboard.io/](https://snipboard.io/) for easily sharing
   screenshots – please follow the instructions on the page, then paste the URL 
   in this email. It works with Chrome and Firefox.
 * Let me know if you have any questions.
 * My best regards,
 * Michelle
 *  Plugin Support [lastsplash (a11n)](https://wordpress.org/support/users/lastsplash/)
 * (@lastsplash)
 * [3 years, 11 months ago](https://wordpress.org/support/topic/problem-loading-image-with-jetpack-cdn/#post-15686281)
 * Hi there,
 * It has been more than one week since we have heard from you, so I’m marking this
   topic as resolved.
 * But if you have any further questions or need some more help, you’re welcome 
   to reply here or open another thread.

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Problem loading image with jetpack CDN’ is closed to new replies.

 * ![](https://ps.w.org/jetpack/assets/icon.svg?rev=2819237)
 * [Jetpack - WP Security, Backup, Speed, & Growth](https://wordpress.org/plugins/jetpack/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/jetpack/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/jetpack/)
 * [Active Topics](https://wordpress.org/support/plugin/jetpack/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/jetpack/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/jetpack/reviews/)

 * 2 replies
 * 3 participants
 * Last reply from: [lastsplash (a11n)](https://wordpress.org/support/users/lastsplash/)
 * Last activity: [3 years, 11 months ago](https://wordpress.org/support/topic/problem-loading-image-with-jetpack-cdn/#post-15686281)
 * Status: resolved