Title: Problem loading CSS Last modified: May 9, 2022 --- # Problem loading CSS * Resolved [Mario](https://wordpress.org/support/users/okkocomunicazione/) * (@okkocomunicazione) * [4 years ago](https://wordpress.org/support/topic/problem-loading-css-2/) * Hello everyone, * we are experiencing some problems loading CSS on product pages only. It seems, in fact, that when a product page is loaded for 1-2 seconds you see the CSS β€œ broken”. At the moment we have β€œsolved” this problem by using a preload, but we would like to fix it permanently. * Do you have any idea what the cause might be? * Thank you. * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fproblem-loading-css-2%2F%3Foutput_format%3Dmd&locale=en_US) to see the link]_ Viewing 6 replies - 1 through 6 (of 6 total) * Plugin Support [Raif Deari](https://wordpress.org/support/users/rdeari/) * (@rdeari) * [4 years ago](https://wordpress.org/support/topic/problem-loading-css-2/#post-15627785) * Hi [@okkocomunicazione](https://wordpress.org/support/users/okkocomunicazione/)! * Smart workaround πŸ‘! * Can you please check whether the issue is present if you switch the theme to a default one like Storefront? From what we can understand this sounds like your theme is not properly loading the CSS thus you are seeing that issue. * Thank you! * Thread Starter [Mario](https://wordpress.org/support/users/okkocomunicazione/) * (@okkocomunicazione) * [4 years ago](https://wordpress.org/support/topic/problem-loading-css-2/#post-15627896) * Hi Raif, * yes, we have already tried using another basic theme (Twenty-Twenty) but the problem persists. What we have noticed, I repeat, is that this error only occurs with pages linked to Woocommerce (shop page, product page, etc). * Thank you. * [Margaret S. woo-hc](https://wordpress.org/support/users/margaretwporg/) * (@margaretwporg) * [4 years ago](https://wordpress.org/support/topic/problem-loading-css-2/#post-15628269) * Hi [@okkocomunicazione](https://wordpress.org/support/users/okkocomunicazione/) * > already tried using another basic theme * Thanks for trying that. * > this error only occurs with pages linked to Woocommerce * We’d like to check if your hosting environment setup meets our **WooCommerce Server Recommendations**: [https://woocommerce.com/document/server-requirements/](https://woocommerce.com/document/server-requirements/). Could you please share a copy of your site’s System Status? You can find it via** WooCommerce > Status**. Select β€œGet system report” and then β€œCopy for support”. Once you’ve done that, paste it here in your response. * Thread Starter [Mario](https://wordpress.org/support/users/okkocomunicazione/) * (@okkocomunicazione) * [4 years ago](https://wordpress.org/support/topic/problem-loading-css-2/#post-15628344) * Hello Margaret, * I’ll paste the Woocommerce report here: * ``` ### WordPress Environment ### WordPress address (URL): http://b2b.okkodesign.it Site address (URL): http://b2b.okkodesign.it WC Version: 6.4.1 REST API Version: βœ” 6.4.1 WC Blocks Version: βœ” 7.2.2 Action Scheduler Version: βœ” 3.4.0 WC Admin Version: βœ” 3.3.2 Log Directory Writable: βœ” WP Version: 5.9.3 WP Multisite: – WP Memory Limit: 768 MB WP Debug Mode: – WP Cron: βœ” Language: it_IT External object cache: – ### Server Environment ### Server Info: Apache PHP Version: 7.4.29 PHP Post Max Size: 256 MB PHP Time Limit: 300 PHP Max Input Vars: 3000 cURL Version: 7.66.0 OpenSSL/1.1.1n-fips SUHOSIN Installed: – MySQL Version: 5.7.32-35-log Max Upload Size: 256 MB Default Timezone is UTC: βœ” fsockopen/cURL: βœ” SoapClient: βœ” DOMDocument: βœ” GZip: βœ” Multibyte String: βœ” Remote Post: βœ” Remote Get: βœ” ### Database ### WC Database Version: 6.4.1 WC Database Prefix: qkl_ Dimensione totale database: 346.00MB Dimensione dati database: 300.02MB Dimensione indice database: 45.98MB qkl_woocommerce_sessions: Dati: 1.02MB + indice: 0.02MB + motore InnoDB qkl_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB qkl_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB qkl_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB qkl_woocommerce_order_items: Dati: 0.09MB + indice: 0.05MB + motore InnoDB qkl_woocommerce_order_itemmeta: Dati: 1.52MB + indice: 0.78MB + motore InnoDB qkl_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB qkl_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB qkl_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB qkl_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB qkl_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB qkl_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB qkl_woocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB qkl_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB qkl_actionscheduler_actions: Dati: 0.41MB + indice: 0.58MB + motore InnoDB qkl_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB qkl_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB qkl_actionscheduler_logs: Dati: 0.39MB + indice: 0.22MB + motore InnoDB qkl_commentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB qkl_comments: Dati: 0.13MB + indice: 0.09MB + motore InnoDB qkl_duplicator_pro_entities: Dati: 0.02MB + indice: 0.02MB + motore InnoDB qkl_duplicator_pro_packages: Dati: 0.02MB + indice: 0.02MB + motore InnoDB qkl_e_events: Dati: 0.02MB + indice: 0.02MB + motore InnoDB qkl_jet_post_types: Dati: 0.02MB + indice: 0.00MB + motore InnoDB qkl_jet_smart_filters_indexer: Dati: 2.52MB + indice: 0.00MB + motore InnoDB qkl_jet_taxonomies: Dati: 0.02MB + indice: 0.00MB + motore InnoDB qkl_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB qkl_mailchimp_carts: Dati: 0.20MB + indice: 0.00MB + motore InnoDB qkl_mailchimp_jobs: Dati: 0.02MB + indice: 0.00MB + motore InnoDB qkl_mclean_refs: Dati: 0.05MB + indice: 0.00MB + motore InnoDB qkl_mclean_scan: Dati: 0.02MB + indice: 0.02MB + motore InnoDB qkl_myCRED_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB qkl_nextend2_image_storage: Dati: 0.02MB + indice: 0.02MB + motore InnoDB qkl_nextend2_section_storage: Dati: 0.02MB + indice: 0.06MB + motore InnoDB qkl_nextend2_smartslider3_generators: Dati: 0.02MB + indice: 0.00MB + motore InnoDB qkl_nextend2_smartslider3_sliders: Dati: 0.02MB + indice: 0.03MB + motore InnoDB qkl_nextend2_smartslider3_sliders_xref: Dati: 0.02MB + indice: 0.02MB + motore InnoDB qkl_nextend2_smartslider3_slides: Dati: 0.02MB + indice: 0.11MB + motore InnoDB qkl_options: Dati: 6.06MB + indice: 0.16MB + motore InnoDB qkl_postmeta: Dati: 145.56MB + indice: 15.95MB + motore InnoDB qkl_posts: Dati: 74.50MB + indice: 4.58MB + motore InnoDB qkl_raneri_danea_scheduled: Dati: 21.55MB + indice: 0.00MB + motore InnoDB qkl_sgs_log_events: Dati: 0.02MB + indice: 0.00MB + motore InnoDB qkl_sgs_log_visitors: Dati: 0.02MB + indice: 0.00MB + motore InnoDB qkl_termmeta: Dati: 0.09MB + indice: 0.16MB + motore InnoDB qkl_terms: Dati: 0.08MB + indice: 0.09MB + motore InnoDB qkl_term_relationships: Dati: 3.50MB + indice: 2.41MB + motore InnoDB qkl_term_taxonomy: Dati: 0.09MB + indice: 0.11MB + motore InnoDB qkl_usermeta: Dati: 1.34MB + indice: 0.47MB + motore InnoDB qkl_users: Dati: 0.02MB + indice: 0.05MB + motore InnoDB qkl_wc_admin_notes: Dati: 0.06MB + indice: 0.00MB + motore InnoDB qkl_wc_admin_note_actions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB qkl_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB qkl_wc_customer_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB qkl_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB qkl_wc_order_coupon_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB qkl_wc_order_product_lookup: Dati: 0.11MB + indice: 0.06MB + motore InnoDB qkl_wc_order_stats: Dati: 0.02MB + indice: 0.05MB + motore InnoDB qkl_wc_order_tax_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB qkl_wc_product_attributes_lookup: Dati: 2.52MB + indice: 2.52MB + motore InnoDB qkl_wc_product_meta_lookup: Dati: 3.52MB + indice: 6.02MB + motore InnoDB qkl_wc_rate_limits: Dati: 0.02MB + indice: 0.02MB + motore InnoDB qkl_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB qkl_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB qkl_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB qkl_wdp_orders: Dati: 0.02MB + indice: 0.05MB + motore InnoDB qkl_wdp_order_items: Dati: 0.02MB + indice: 0.06MB + motore InnoDB qkl_wdp_rules: Dati: 0.02MB + indice: 0.03MB + motore InnoDB qkl_wfblockediplog: Dati: 0.02MB + indice: 0.00MB + motore InnoDB qkl_wfblocks7: Dati: 0.02MB + indice: 0.05MB + motore InnoDB qkl_wfconfig: Dati: 2.52MB + indice: 0.00MB + motore InnoDB qkl_wfcrawlers: Dati: 0.02MB + indice: 0.00MB + motore InnoDB qkl_wffilechanges: Dati: 0.02MB + indice: 0.00MB + motore InnoDB qkl_wffilemods: Dati: 6.52MB + indice: 0.00MB + motore InnoDB qkl_wfhits: Dati: 0.14MB + indice: 0.05MB + motore InnoDB qkl_wfhoover: Dati: 0.02MB + indice: 0.02MB + motore InnoDB qkl_wfissues: Dati: 0.02MB + indice: 0.06MB + motore InnoDB qkl_wfknownfilelist: Dati: 2.52MB + indice: 0.00MB + motore InnoDB qkl_wflivetraffichuman: Dati: 0.02MB + indice: 0.02MB + motore InnoDB qkl_wflocs: Dati: 0.02MB + indice: 0.00MB + motore InnoDB qkl_wflogins: Dati: 0.17MB + indice: 0.06MB + motore InnoDB qkl_wfls_2fa_secrets: Dati: 0.02MB + indice: 0.02MB + motore InnoDB qkl_wfls_settings: Dati: 0.02MB + indice: 0.00MB + motore InnoDB qkl_wfnotifications: Dati: 0.02MB + indice: 0.00MB + motore InnoDB qkl_wfpendingissues: Dati: 0.02MB + indice: 0.06MB + motore InnoDB qkl_wfreversecache: Dati: 0.02MB + indice: 0.00MB + motore InnoDB qkl_wfsnipcache: Dati: 0.02MB + indice: 0.05MB + motore InnoDB qkl_wfstatus: Dati: 0.13MB + indice: 0.11MB + motore InnoDB qkl_wftrafficrates: Dati: 0.02MB + indice: 0.00MB + motore InnoDB qkl_wpfront_ure_login_redirect: Dati: 0.02MB + indice: 0.03MB + motore InnoDB qkl_wpfront_ure_options: Dati: 0.02MB + indice: 0.03MB + motore InnoDB qkl_wpfront_ure_post_type: Dati: 0.02MB + indice: 0.02MB + motore InnoDB qkl_wpfront_ure_taxonomy: Dati: 0.02MB + indice: 0.02MB + motore InnoDB qkl_wpvivid_scan_result: Dati: 0.02MB + indice: 0.00MB + motore InnoDB qkl_wpvivid_unused_uploads_files: Dati: 0.02MB + indice: 0.00MB + motore InnoDB qkl_wt_iew_action_history: Dati: 0.09MB + indice: 0.00MB + motore InnoDB qkl_wt_iew_cron: Dati: 0.02MB + indice: 0.00MB + motore InnoDB qkl_wt_iew_ftp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB qkl_wt_iew_mapping_template: Dati: 0.02MB + indice: 0.00MB + motore InnoDB qkl_yoast_indexable: Dati: 19.55MB + indice: 8.77MB + motore InnoDB qkl_yoast_indexable_hierarchy: Dati: 1.52MB + indice: 1.03MB + motore InnoDB qkl_yoast_migrations: Dati: 0.02MB + indice: 0.02MB + motore InnoDB qkl_yoast_primary_term: Dati: 0.02MB + indice: 0.03MB + motore InnoDB qkl_yoast_seo_links: Dati: 0.09MB + indice: 0.06MB + motore InnoDB qkl_ywdpd_exclusion_list_table: Dati: 0.02MB + indice: 0.03MB + motore InnoDB ### Post Type Counts ### attachment: 5845 custom_css: 1 custom-css-js: 5 customize_changeset: 6 elementor_library: 48 iubenda_form: 1 jet-engine-booking: 5 jet-menu: 4 jet-popup: 4 jet-smart-filters: 7 jet-theme-core: 3 jet-woo-builder: 10 nav_menu_item: 20 page: 19 post: 6 product: 5644 revision: 3699 shop_coupon: 2 shop_order: 60 wcb2b_group: 1 wp_global_styles: 1 yaymail_template: 11 ywdpd_discount: 88 ### Security ### Secure connection (HTTPS): βœ” Hide errors from visitors: βœ” ### Active Plugins (33) ### weLaunch Framework: by weLaunch.io – 1.0.10 Simple Custom CSS and JS: by SilkyPress.com – 3.39 Elementor: by Elementor.com – 3.6.5 Cookie and Consent Solution for the GDPR & ePrivacy: by iubenda – 2.5.91 JetBlocks For Elementor: by Crocoblock – 1.3.2 JetElements For Elementor: by Crocoblock – 2.6.4 JetEngine: by Crocoblock – 2.11.8 JetPopup: by Crocoblock – 1.5.6 JetSearch For Elementor: by Crocoblock – 2.1.17 JetSmartFilters: by Crocoblock – 2.3.11 JetTabs For Elementor: by Crocoblock – 2.1.17 JetThemeCore: by Crocoblock – 2.0.0 JetWooBuilder For Elementor: by Crocoblock – 1.12.4 Mailchimp for WooCommerce: by Mailchimp – 2.6.2 Make Column Clickable Elementor: by Fernando Acosta – 1.4.0 PixelYourSite: by PixelYourSite – 9.0.0 SiteGround Optimizer: by SiteGround – 7.0.9 SVG Support: by Benbodhi – 2.4.2 WooCommerce B2B Sales Agents: by Code4Life – 1.1.3 WooCommerce B2B: by Code4Life – 3.0.9 WooCommerce Stripe Gateway: by WooCommerce – 6.3.0 WooCommerce Custom Payment Gateway: by WPRuby – 1.3.5 WooCommerce PayPal Payments: by WooCommerce – 1.7.0 (aggiornamento alla versione 1.8.0 disponibile) Punti premio WooCommerce: by weLaunch – 1.1.13 WooCommerce Smart Coupons: by StoreApps – 4.35.0 WooCommerce: by Automattic – 6.4.1 Wordfence Security: by Wordfence – 7.5.9 Yoast SEO: by Team Yoast – 18.8 WPFront User Role Editor: by Syam Mohan – 3.2.1.11184 YayMail - WooCommerce Email Customizer: by YayCommerce – 2.9 YITH WooCommerce Dynamic Pricing and Discounts Premium: by YITH – 3.5.0 YITH WooCommerce Order & Shipment Tracking Premium: by YITH – 2.1.0 YITH WooCommerce Product Bundles Premium: by YITH – 1.12.0 ### Inactive Plugins (1) ### WP Rollback: by GiveWP.com – 1.7.1 ### Settings ### API Enabled: – Force SSL: – Currency: EUR (€) Currency Position: right_space Thousand Separator: . Decimal Separator: , Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) yith_bundle (yith_bundle) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – ### WC Pages ### Shop base: #8 - /negozio/ Carrello: #9 - /carrello/ Pagamento: #10 - /pagamento/ Il mio account: #11 - /account/ Termini e condizioni: ❌ La pagina non Γ¨ impostata ### Theme ### Name: Hello Elementor Child Version: 1.0.0 Author URL: https://crocoblock.com/ Child Theme: βœ” Parent Theme Name: Hello Elementor Parent Theme Version: 2.5.0 Parent Theme Author URL: https://elementor.com/?utm_source=wp-themes&utm_campaign=author-uri&utm_medium=wp-dash WooCommerce Support: βœ” ### Templates ### Overrides: /home/customer/www/b2b.okkodesign.it/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/cart/cart-empty.php /home/customer/www/b2b.okkodesign.it/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/cart/cart.php /home/customer/www/b2b.okkodesign.it/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/checkout/form-checkout.php /home/customer/www/b2b.okkodesign.it/public_html/wp-content/plugins/jet-woo-builder/templates/woocommerce/myaccount/form-login.php ### WooCommerce PayPal Payments ### Onboarded: βœ” Shop country code: IT WooCommerce currency supported: βœ” PayPal card processing available in country: βœ” Pay Later messaging available in country: – Webhook status: – Vault enabled: βœ” Logging enabled: – Reference Transactions: – Used PayPal Checkout plugin: – ### Action Scheduler ### Operazione annullata: 1 Oldest: 2022-04-13 14:37:11 +0200 Newest: 2022-04-13 14:37:11 +0200 Completato: 1.224 Oldest: 2022-04-08 14:15:44 +0200 Newest: 2022-05-09 11:35:57 +0200 Operazione non riuscita: 36 Oldest: 2021-10-08 14:59:33 +0200 Newest: 2021-10-21 11:05:36 +0200 ### Status report information ### Generated at: 2022-05-09 14:04:37 +02:00 In the meantime, I will check that our hosting service meets your recommendations. I will update you. ``` * Plugin Support [Daniyal Ahmed (a11n)](https://wordpress.org/support/users/daniyalahmedk/) * (@daniyalahmedk) * [4 years ago](https://wordpress.org/support/topic/problem-loading-css-2/#post-15628922) * Hi there, * Thanks for getting back to us. * It looks like the issue is coming from the Elementor plugin, I can see you’ve built the product and shop pages on the Elementor builder. * Can you please try to switch to a default theme like Storefront, and disable all the plugins except WooCommerce? * Please let me know how it goes! * Best, * [Margaret S. woo-hc](https://wordpress.org/support/users/margaretwporg/) * (@margaretwporg) * [4 years ago](https://wordpress.org/support/topic/problem-loading-css-2/#post-15647720) * We haven’t heard back from you in a while, so I’m marking this thread closed for now – we’ll be here if and/or when you are ready to continue. Viewing 6 replies - 1 through 6 (of 6 total) The topic β€˜Problem loading CSS’ is closed to new replies. * ![](https://ps.w.org/woocommerce/assets/icon.svg?rev=3234504) * [WooCommerce](https://wordpress.org/plugins/woocommerce/) * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce/#faq) * [Support Threads](https://wordpress.org/support/plugin/woocommerce/) * [Active Topics](https://wordpress.org/support/plugin/woocommerce/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce/unresolved/) * [Reviews](https://wordpress.org/support/plugin/woocommerce/reviews/) ## Tags * [crocoblock](https://wordpress.org/support/topic-tag/crocoblock/) * [css](https://wordpress.org/support/topic-tag/css/) * 6 replies * 4 participants * Last reply from: [Margaret S. woo-hc](https://wordpress.org/support/users/margaretwporg/) * Last activity: [4 years ago](https://wordpress.org/support/topic/problem-loading-css-2/#post-15647720) * Status: resolved