Support » Plugin: WooCommerce » Problem inputting price of a product

  • Resolved jnr4u2



    Good day to you, i’ve been having issues putting price on my products

    I just want to put a sale price and not a regular price but the plugin usually says “Input a value less than the regular price” and there’s nothing on the regular price.

    I’ve stopped all plugins and even reverted to the default WP theme but still does the same.

    This is a screenshot of the issue:

    Here is the system log:

    ### WordPress Environment ###
    Home URL:
    Site URL:
    WC Version: 3.5.3
    Log Directory Writable: ✔
    WP Version: 5.0.2
    WP Multisite: –
    WP Memory Limit: 192 MB
    WP Debug Mode: –
    WP Cron: ✔
    Language: en_US
    External object cache: –
    ### Server Environment ###
    Server Info: Apache
    PHP Version: 5.6.39 - We recommend using PHP version 7.2 or above for greater performance and security. How to update your PHP version
    PHP Post Max Size: 64 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    cURL Version: 7.62.0
    SUHOSIN Installed: ✔
    MySQL Version: 10.1.37-MariaDB-cll-lve
    Max Upload Size: 64 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    ### Database ###
    WC Database Version: 3.5.3
    WC Database Prefix: wpuk_
    MaxMind GeoIP Database: ✔
    Total Database Size: 14.00MB
    Database Data Size: 13.08MB
    Database Index Size: 0.92MB
    wpuk_woocommerce_sessions: Data: 0.83MB + Index: 0.04MB
    wpuk_woocommerce_api_keys: Data: 0.00MB + Index: 0.00MB
    wpuk_woocommerce_attribute_taxonomies: Data: 0.00MB + Index: 0.00MB
    wpuk_woocommerce_downloadable_product_permissions: Data: 0.00MB + Index: 0.00MB
    wpuk_woocommerce_order_items: Data: 0.00MB + Index: 0.00MB
    wpuk_woocommerce_order_itemmeta: Data: 0.00MB + Index: 0.01MB
    wpuk_woocommerce_tax_rates: Data: 0.00MB + Index: 0.00MB
    wpuk_woocommerce_tax_rate_locations: Data: 0.00MB + Index: 0.00MB
    wpuk_woocommerce_shipping_zones: Data: 0.00MB + Index: 0.00MB
    wpuk_woocommerce_shipping_zone_locations: Data: 0.00MB + Index: 0.00MB
    wpuk_woocommerce_shipping_zone_methods: Data: 0.00MB + Index: 0.00MB
    wpuk_woocommerce_payment_tokens: Data: 0.00MB + Index: 0.00MB
    wpuk_woocommerce_payment_tokenmeta: Data: 0.00MB + Index: 0.00MB
    wpuk_woocommerce_log: Data: 0.00MB + Index: 0.00MB
    wpuk_commentmeta: Data: 0.02MB + Index: 0.02MB
    wpuk_comments: Data: 0.01MB + Index: 0.01MB
    wpuk_links: Data: 0.00MB + Index: 0.00MB
    wpuk_options: Data: 1.51MB + Index: 0.05MB
    wpuk_postmeta: Data: 2.04MB + Index: 0.55MB
    wpuk_posts: Data: 2.36MB + Index: 0.13MB
    wpuk_revslider_css: Data: 0.09MB + Index: 0.00MB
    wpuk_revslider_layer_animations: Data: 0.00MB + Index: 0.00MB
    wpuk_revslider_navigations: Data: 0.00MB + Index: 0.00MB
    wpuk_revslider_sliders: Data: 0.43MB + Index: 0.00MB
    wpuk_revslider_slides: Data: 5.75MB + Index: 0.00MB
    wpuk_revslider_static_slides: Data: 0.00MB + Index: 0.00MB
    wpuk_termmeta: Data: 0.01MB + Index: 0.02MB
    wpuk_terms: Data: 0.01MB + Index: 0.02MB
    wpuk_term_relationships: Data: 0.01MB + Index: 0.03MB
    wpuk_term_taxonomy: Data: 0.01MB + Index: 0.01MB
    wpuk_usermeta: Data: 0.00MB + Index: 0.01MB
    wpuk_users: Data: 0.00MB + Index: 0.01MB
    wpuk_wc_download_log: Data: 0.00MB + Index: 0.00MB
    wpuk_wc_webhooks: Data: 0.00MB + Index: 0.00MB
    wpuk_yith_wcwl: Data: 0.00MB + Index: 0.00MB
    wpuk_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB
    ### Post Type Counts ###
    attachment: 452
    cms_block: 37
    customize_changeset: 6
    ivan_vc_projects: 13
    mc4wp-form: 1
    nav_menu_item: 161
    page: 120
    portfolio: 9
    post: 28
    product: 35
    product_variation: 7
    revision: 78
    shop_order: 22
    sp_calendar: 2
    sp_column: 16
    sp_event: 17
    sp_list: 7
    sp_metric: 5
    sp_outcome: 6
    sp_performance: 9
    sp_player: 50
    sp_result: 7
    sp_staff: 6
    sp_statistic: 8
    sp_table: 3
    sp_team: 11
    woodmart_sidebar: 2
    woodmart_slide: 18
    wpcf7_contact_form: 4
    ### Security ###
    Secure connection (HTTPS): ❌
    					Your store is not using HTTPS. Learn more about HTTPS and SSL Certificates.
    Hide errors from visitors: ✔
    ### Active Plugins (13) ###
    Redux Framework: by Team Redux – 3.6.15
    CMB2: by CMB2 team – 2.5.1
    Contact Form 7: by Takayuki Miyoshi – 5.1.1
    WPBakery Page Builder: by Michael M - – 5.6
    MailChimp for WordPress: by ibericode – 4.3.2
    Slider Revolution: by ThemePunch – 5.4.8
    VoguePay WooCommerce: by kunlexzy – 1.3.0 – Not tested with the active version of WooCommerce
    WooCommerce Colors: by WooThemes – 1.0.7 – Not tested with the active version of WooCommerce
    WooCommerce Product Add-ons: by WooThemes – 2.7.19 – 3.0.5 is available – Not tested with the active version of WooCommerce
    WooCommerce: by Automattic – 3.5.3
    Woodmart Core: by  – 1.0.10
    YITH WooCommerce Compare: by YITH – 2.3.7
    YITH WooCommerce Wishlist: by YITH – 2.2.7
    ### Settings ###
    API Enabled: –
    Force SSL: –
    Currency: NGN (₦)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    ### WC Pages ###
    Shop base: #1860 - /shop/
    Cart: #1861 - /cart/
    Checkout: #1862 - /checkout/
    My account: #1863 - /my-account/
    Terms and conditions: ❌ Page visibility should be public
    ### Theme ###
    Name: Woodmart
    Version: 3.0.0
    Author URL:
    Child Theme: ❌ – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
    WooCommerce Support: ✔
    ### Templates ###
    Overrides: woodmart/woocommerce/archive-product.php
    woodmart/woocommerce/content-widget-product.php version 3.5.0 is out of date. The core version is 3.5.2
    woodmart/woocommerce/single-product/product-image.php version 3.5.0 is out of date. The core version is 3.5.1
    woodmart/woocommerce/single-product/product-thumbnails.php version 3.3.2 is out of date. The core version is 3.5.1
    Outdated Templates: ❌
    						Learn how to update

    Kindly help check this.
    Thank you

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hi,

    I don’t understand why you want to put the sale price (offer) without the regular/real price that helps pple to know that you have a offer.

    If your regular price product is 10€ and your are offering it at 8€ (sale price), you can put 8€ as regular if you want your costumers to see only 8€.

    You can also put 10€ as regular (you must put regular price) and 8€ sale price AND with Css hide the regular price.

    Good luck!

    Sorry, this question was not needed.

    Thanks though

    Don’t worry,

    In my first experience with Woocomerce, i had the same confusion.

    Good WordPressing! 🙂

Viewing 3 replies - 1 through 3 (of 3 total)
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