Title: problem in V2.5.3 Last modified: August 31, 2016 --- # problem in V2.5.3 * Resolved [sajjad](https://wordpress.org/support/users/sajjad203/) * (@sajjad203) * [10 years, 4 months ago](https://wordpress.org/support/topic/problem-in-v253/) * Hi, I updated to 2.5.3 now. New Version (2.5.3) NOT show download file(s) in Purchase Confirmation Page and in Received Email download file(s) NOT link. * When user purchase a product, download status is always empty! Even i change it manually. * I downgraded to 2.4 again and problem fixed. Please fix problem in 2.5.3. Regards * [https://wordpress.org/plugins/easy-digital-downloads/](https://wordpress.org/plugins/easy-digital-downloads/) Viewing 15 replies - 1 through 15 (of 53 total) 1 [2](https://wordpress.org/support/topic/problem-in-v253/page/2/?output_format=md) [3](https://wordpress.org/support/topic/problem-in-v253/page/3/?output_format=md) [4](https://wordpress.org/support/topic/problem-in-v253/page/4/?output_format=md) [→](https://wordpress.org/support/topic/problem-in-v253/page/2/?output_format=md) * Thread Starter [sajjad](https://wordpress.org/support/users/sajjad203/) * (@sajjad203) * [10 years, 4 months ago](https://wordpress.org/support/topic/problem-in-v253/#post-6928644) * Also new purchases are not in edd-payment-history * Moderator [Pippin Williamson](https://wordpress.org/support/users/mordauk/) * (@mordauk) * [10 years, 4 months ago](https://wordpress.org/support/topic/problem-in-v253/#post-6928720) * [@sajjad](https://wordpress.org/support/users/sajjad/) Could you please go to Downloads > Tools > System Info and post the contents here? * Thread Starter [sajjad](https://wordpress.org/support/users/sajjad203/) * (@sajjad203) * [10 years, 4 months ago](https://wordpress.org/support/topic/problem-in-v253/#post-6928723) * The problem is just in v2.5.3 and older version works fine. * ### Begin System Info ### * — Site Info * Site URL: [http://wpyar.com](http://wpyar.com) Home URL: [http://wpyar.com](http://wpyar.com) Multisite: No * — Hosting Provider * Host: DBH: localhost, SRV: wpyar.com * — User Browser * Platform: Windows Browser Name: Firefox Browser Version: 43.0 User Agent String: Mozilla/5.0 (Windows NT 6.3; WOW 64; rv:43.0) Gecko/20100101 Fire fox/43.0 * — WordPress Configuration * Version: 4.3.2 Language: en_US Permalink Structure: /%postname%/ Active Theme: wpyar 3 Show On Front: posts Remote Post: wp_remote_post() does not work Table Prefix: Length: 6 Status: Acceptable WP_DEBUG: Disabled Memory Limit: 4096M Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, refunded, failed, revoked, abandoned, active, inactive * — EDD Configuration * Version: 2.4.10 Upgraded From: None Test Mode: Disabled Ajax: Disabled Guest Checkout: Enabled Symlinks: Disabled Download Method: Direct Currency Code: RIAL Currency Position: after Decimal Separator: . Thousands Separator: , Upgrades Completed: upgrade_customer_payments_association,upgrade_payment_taxes,upgrade_user_api_keys, remove_refunded_sale_logs * — EDD Page Configuration * Checkout: Valid Checkout Page: [http://wpyar.com/checkout/](http://wpyar.com/checkout/) Success Page: [http://wpyar.com/checkout/purchase-confirmation/](http://wpyar.com/checkout/purchase-confirmation/) Failure Page: [http://wpyar.com/checkout/transaction-failed/](http://wpyar.com/checkout/transaction-failed/) Downloads Slug: /downloads * — EDD Gateway Configuration * Enabled Gateways: درگاه بانک ملت Default Gateway: درگاه بانک ملت * — EDD Tax Configuration * Taxes: Disabled Tax Rate: 0 Display On Checkout: Not Displayed Prices Include Tax: No * — Must-Use Plugins * — WordPress Active Plugins * All In One Schema.org Rich Snippets: 1.3.0 Auto Upload Images: 2.2 Bank mellat EDD gateway: 4.1 Contact Form 7: 4.3.1 Easy Digital Downloads: 2.4.10 iThemes Security: 5.1.1 SyntaxHighlighter Evolved: 3.1.13 User Profiles Made Easy: 2.0.24 W3 Total Cache: 0.9.4.1 WP-Parsidate: 2.2 Yoast SEO: 3.0.7 * — WordPress Inactive Plugins * Export emails: 1.3.1 * — Webserver Configuration * PHP Version: 5.4.45 MySQL Version: 5.5.31 Webserver Info: Apache * — PHP Configuration * Safe Mode: Disabled Memory Limit: 4096M Upload Max Size: 640M Post Max Size: 640M Upload Max Filesize: 640M Time Limit: 3600 Max Input Vars: 16000 Display Errors: N/A * — PHP Extensions * cURL: Supported fsockopen: Supported SOAP Client: Installed Suhosin: Installed * — Session Configuration * EDD Use Sessions: Enabled Session: Enabled Session Name: PHPSESSID Cookie Path:/ Save Path: Use Cookies: On Use Only Cookies: On * ### End System Info ### * Moderator [Pippin Williamson](https://wordpress.org/support/users/mordauk/) * (@mordauk) * [10 years, 4 months ago](https://wordpress.org/support/topic/problem-in-v253/#post-6928724) * Thanks. * Could you show me a screenshot of your W3 Total Cache General settings page? * Thread Starter [sajjad](https://wordpress.org/support/users/sajjad203/) * (@sajjad203) * [10 years, 4 months ago](https://wordpress.org/support/topic/problem-in-v253/#post-6928751) * [http://i.cubeupload.com/v2eDuR.png](http://i.cubeupload.com/v2eDuR.png) * Moderator [Pippin Williamson](https://wordpress.org/support/users/mordauk/) * (@mordauk) * [10 years, 4 months ago](https://wordpress.org/support/topic/problem-in-v253/#post-6928754) * As a quick test, does the problem go away if W3 Total Cache is completely deactivated? * [austin.a](https://wordpress.org/support/users/austina-1/) * (@austina-1) * [10 years, 4 months ago](https://wordpress.org/support/topic/problem-in-v253/#post-6928760) * Hi, may i jump in ? I experienced the same exact problem as Sajjad did, after i updated the plugin to 2.5.3. It was fine before that. I have some texts in download list but there is no links! And i guess one of my downloads appears as the “download title” not the file name! I dont know if i can fix it by ur help or need to downgrade to last version? FYI i have checked all the setting and it seems my hosting service includes whatever kinda functions i need. (since i was using the plugin properly before updating to 2.5.3) Thanks for your time. * Moderator [Pippin Williamson](https://wordpress.org/support/users/mordauk/) * (@mordauk) * [10 years, 4 months ago](https://wordpress.org/support/topic/problem-in-v253/#post-6928786) * Do you use Buy Now buttons? * [austin.a](https://wordpress.org/support/users/austina-1/) * (@austina-1) * [10 years, 4 months ago](https://wordpress.org/support/topic/problem-in-v253/#post-6928801) * Yes, I make some pages or posts, and from page editor choose my download, put a button (add to the cart), and finally insert the short code. * I decided to downgrade to 2.5.2 since i have active files to sell, but i dont know how to do that without losing my data. * BTW, Thanks alot for ur wonderful plugin 🙂 * Thread Starter [sajjad](https://wordpress.org/support/users/sajjad203/) * (@sajjad203) * [10 years, 4 months ago](https://wordpress.org/support/topic/problem-in-v253/#post-6928803) * I deactivated W3 but the problem not fix! The payment status is empty and not show in payment history * [austin.a](https://wordpress.org/support/users/austina-1/) * (@austina-1) * [10 years, 4 months ago](https://wordpress.org/support/topic/problem-in-v253/#post-6928804) * I just tested using a “text link” instead of a “button” since you asked. Nothing’s changed. There are no links in purchase page or emails. Hmm… ! * [austin.a](https://wordpress.org/support/users/austina-1/) * (@austina-1) * [10 years, 4 months ago](https://wordpress.org/support/topic/problem-in-v253/#post-6928805) * Dear Sajjad, How should i downgrade to 2.5.2 without losing my data and history? I’m wondering if there’s something wrong with our hosting servers that triggered by updating to 2.5.3. I cant imagine any other logical explanation. * [sensum](https://wordpress.org/support/users/sensum/) * (@sensum) * [10 years, 4 months ago](https://wordpress.org/support/topic/problem-in-v253/#post-6928807) * Great application, thanks! But now I have the same problem as the others after the upgrade. There are no download links on the order confirmation or in the email. It would be great if you can find a solution. Many thanks. * [austin.a](https://wordpress.org/support/users/austina-1/) * (@austina-1) * [10 years, 4 months ago](https://wordpress.org/support/topic/problem-in-v253/#post-6928815) * Im still trying to fix the problem but nothings working. The sad part of the story is that I cant even find anywhere to download the last version (2.5.2). And, since my previous downloaded version is 2.2.2 and probably has lots of bugs and errors, and when i click upgrade, its goes straight to 2.5.3. I could not find the previous version almost anywhere, including the easydigitaldownloads. com. * So, my current plan is to delete the edd (2.5.3) from my host manually and replace it by 2.2.2 🙁 * Moderator [Pippin Williamson](https://wordpress.org/support/users/mordauk/) * (@mordauk) * [10 years, 4 months ago](https://wordpress.org/support/topic/problem-in-v253/#post-6928824) * We’ve resolved the missing download links and will have an update released later today that fixes the problem. * Thank you for your patience everyone. Viewing 15 replies - 1 through 15 (of 53 total) 1 [2](https://wordpress.org/support/topic/problem-in-v253/page/2/?output_format=md) [3](https://wordpress.org/support/topic/problem-in-v253/page/3/?output_format=md) [4](https://wordpress.org/support/topic/problem-in-v253/page/4/?output_format=md) [→](https://wordpress.org/support/topic/problem-in-v253/page/2/?output_format=md) The topic ‘problem in V2.5.3’ is closed to new replies. * ![](https://ps.w.org/easy-digital-downloads/assets/icon.svg?rev=3455837) * [Easy Digital Downloads – eCommerce Payments and Subscriptions made easy](https://wordpress.org/plugins/easy-digital-downloads/) * [Frequently Asked Questions](https://wordpress.org/plugins/easy-digital-downloads/#faq) * [Support Threads](https://wordpress.org/support/plugin/easy-digital-downloads/) * [Active Topics](https://wordpress.org/support/plugin/easy-digital-downloads/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/easy-digital-downloads/unresolved/) * [Reviews](https://wordpress.org/support/plugin/easy-digital-downloads/reviews/) * 53 replies * 7 participants * Last reply from: [Chrissy](https://wordpress.org/support/users/paperkawaii/) * Last activity: [10 years, 4 months ago](https://wordpress.org/support/topic/problem-in-v253/page/4/#post-6928894) * Status: resolved