Title: problem in Upgrade Process
Last modified: September 15, 2018

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# problem in Upgrade Process

 *  Resolved [masoome412](https://wordpress.org/support/users/masoome412/)
 * (@masoome412)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/problem-in-upgrade-process/)
 * Hi.
    I updated the ultimate member but the upgrade process doesn’t work.when 
   i click on “RUN” button nothing happens. i tried to deactive all my plugins and
   returning my theme to WordPress default theme, but still it doesn’t work. I don’t
   know how to fix it.

Viewing 1 replies (of 1 total)

 *  Plugin Support [Ultimate Member Support](https://wordpress.org/support/users/ultimatemembersupport/)
 * (@ultimatemembersupport)
 * [7 years, 8 months ago](https://wordpress.org/support/topic/problem-in-upgrade-process/#post-10695490)
 * Hi [@masoome412](https://wordpress.org/support/users/masoome412/),
 * What version of the Ultimate member you have installed?
    Do you see any errors
   on the developers console of your browser?
 * Regards.

Viewing 1 replies (of 1 total)

The topic ‘problem in Upgrade Process’ is closed to new replies.

 * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947)
 * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/)
 * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Ultimate Member Support](https://wordpress.org/support/users/ultimatemembersupport/)
 * Last activity: [7 years, 8 months ago](https://wordpress.org/support/topic/problem-in-upgrade-process/#post-10695490)
 * Status: resolved