Title: problem in loading folders Last modified: February 6, 2020 --- # problem in loading folders * [riaz2157](https://wordpress.org/support/users/riaz2157/) * (@riaz2157) * [6 years, 7 months ago](https://wordpress.org/support/topic/problem-in-loading-folders/) * hello my friends I have problem in “media library folders” plugin. my problem: folders not load I acted : deactive plugin and activate reset and reset database but not solve my problem. my system information is: —– Begin System Info —– * WordPress Version: 5.3 PHP Version: 7.2.25 MySQL Version: 5.5.5 Web Server: LiteSpeed * WordPress URL: [http://saviors.ir/fa](http://saviors.ir/fa) Home URL: [http://saviors.ir/fa](http://saviors.ir/fa) * PHP cURL Support: Yes PHP GD Support: Yes PHP Memory Limit: 512M PHP Post Max Size: 200M PHP Upload Max Size: 200M * WP_DEBUG: Disabled Multi-Site Active: Yes * Operating System: Windows Browser: Mozilla Firefox 71.0 User Agent: Mozilla/ 5.0 (Windows NT 10.0; Win64; x64; rv:71.0) Gecko/20100101 Firefox/71.0 * Active Theme: – Goodnews 5.9.6 [http://www.momizat.com](http://www.momizat.com) * Active Plugins: —– End System Info —– * please help me Best regards Homami Viewing 15 replies - 1 through 15 (of 110 total) 1 [2](https://wordpress.org/support/topic/problem-in-loading-folders/page/2/?output_format=md) [3](https://wordpress.org/support/topic/problem-in-loading-folders/page/3/?output_format=md)… [6](https://wordpress.org/support/topic/problem-in-loading-folders/page/6/?output_format=md) [7](https://wordpress.org/support/topic/problem-in-loading-folders/page/7/?output_format=md) [8](https://wordpress.org/support/topic/problem-in-loading-folders/page/8/?output_format=md) [→](https://wordpress.org/support/topic/problem-in-loading-folders/page/2/?output_format=md) * Thread Starter [riaz2157](https://wordpress.org/support/users/riaz2157/) * (@riaz2157) * [6 years, 7 months ago](https://wordpress.org/support/topic/problem-in-loading-folders/#post-12226258) * error show is: Javascript error : ReferenceError: mgmlp_ajax is not defined * Plugin Author [AlanP57](https://wordpress.org/support/users/alanp57/) * (@alanp57) * [6 years, 7 months ago](https://wordpress.org/support/topic/problem-in-loading-folders/#post-12226986) * If mgmlp_ajax is not defined then WordPress is not loading the needed javascript file. I am not aware of why this would ever happen as the plugin uses the admin_print_scripts hook to add the required files. Have you changed the theme recently? * Thread Starter [riaz2157](https://wordpress.org/support/users/riaz2157/) * (@riaz2157) * [6 years, 7 months ago](https://wordpress.org/support/topic/problem-in-loading-folders/#post-12231931) * Hello AlanP57 I change theme to theme “Twenty Twenty” of wordpress then dectivated plugin and activated reset and reset database. But not solve my problem. Best regards for your help to me Homami * Plugin Author [AlanP57](https://wordpress.org/support/users/alanp57/) * (@alanp57) * [6 years, 7 months ago](https://wordpress.org/support/topic/problem-in-loading-folders/#post-12232303) * I’ll try it with the “Twenty Twenty” and get back to you. * Plugin Author [AlanP57](https://wordpress.org/support/users/alanp57/) * (@alanp57) * [6 years, 7 months ago](https://wordpress.org/support/topic/problem-in-loading-folders/#post-12234683) * I’m not able to reproduce this issue with the Twenty Twenty” theme. * Thread Starter [riaz2157](https://wordpress.org/support/users/riaz2157/) * (@riaz2157) * [6 years, 7 months ago](https://wordpress.org/support/topic/problem-in-loading-folders/#post-12237020) * Exactly, there is not problem with my theme, but there is other problem that I don’t know it?? I think problem is in database but I don’t know in which table and which cell?? before, I installed and deleted this plugin and other plugins and maybe rest some of data of theirs. I try to delete them orphans data, but I know there are some of data not deleted. * Plugin Author [AlanP57](https://wordpress.org/support/users/alanp57/) * (@alanp57) * [6 years, 7 months ago](https://wordpress.org/support/topic/problem-in-loading-folders/#post-12237089) * There may be a table missing from the database. Deactivating and reactivating the plugin would have added it if it was missing. This is the mgmlp_folders table. In some cases a site would not create the table automatically. In those cases I was able to instruct the user how to create the table manually. * Thread Starter [riaz2157](https://wordpress.org/support/users/riaz2157/) * (@riaz2157) * [6 years, 7 months ago](https://wordpress.org/support/topic/problem-in-loading-folders/#post-12237618) * No, tables mgmlp_En_folders,mgmlp_En_2_folders and mgmlp_En_3_folders created automatically when I activate plugin.( I use multisite ) and see exist folders in all three tables, but exist dupplicate in some folders( repeated some folders) * Plugin Author [AlanP57](https://wordpress.org/support/users/alanp57/) * (@alanp57) * [6 years, 7 months ago](https://wordpress.org/support/topic/problem-in-loading-folders/#post-12240658) * The issue maybe in how your tables are named. When using a database prefix of‘ wp_’ the names would be wp_mgmlp_folders, wp_2_mgmlp_folders and wp_3_mgmlp_folders. I don’t know what is responsible for the unusual way your tables are named. * Thread Starter [riaz2157](https://wordpress.org/support/users/riaz2157/) * (@riaz2157) * [6 years, 7 months ago](https://wordpress.org/support/topic/problem-in-loading-folders/#post-12255523) * Excuse me , my tables names are: wp_En_mgmlp_folders wp_En_2_mgmlp_folders wp_En_3_mgmlp_folders and these tables created by plugin. No problem in tables name, because plugin worked when I installed it for first time but not work after deleted and reinstalled plugin for several times. then I did reseting database correctly according to said. best regards * Plugin Author [AlanP57](https://wordpress.org/support/users/alanp57/) * (@alanp57) * [6 years, 7 months ago](https://wordpress.org/support/topic/problem-in-loading-folders/#post-12258097) * Ok, did the reset solve your issue? * Thread Starter [riaz2157](https://wordpress.org/support/users/riaz2157/) * (@riaz2157) * [6 years, 7 months ago](https://wordpress.org/support/topic/problem-in-loading-folders/#post-12258200) * No, I did install and reset plugin for several time, but not solved problem. Also after resetting I deleted all records include mgmlp value in tables manually, but not solve my problem. My error not changed and it is: Javascript error : ReferenceError: mgmlp_ajax is not defined If you tell me to delete or search or change every value in database manually, I can do it. I sure, that is conflict in database, but don’t know, how solve it. because I installed your plugin in new website and it work correctly. best regards - This reply was modified 6 years, 7 months ago by [riaz2157](https://wordpress.org/support/users/riaz2157/). * Plugin Author [AlanP57](https://wordpress.org/support/users/alanp57/) * (@alanp57) * [6 years, 7 months ago](https://wordpress.org/support/topic/problem-in-loading-folders/#post-12258534) * The plugin will load its Javascript and CSS files only for certain pages. If the test for the proper page fails, then you would see the the ‘mgmlp_ajax is not defined’ message. Perhaps something about your site configuration that is causing an issue with identifying the pages. I’ll look into this to see if there is a way to insure that the plugin pages can be properly identified. * Thread Starter [riaz2157](https://wordpress.org/support/users/riaz2157/) * (@riaz2157) * [6 years, 7 months ago](https://wordpress.org/support/topic/problem-in-loading-folders/#post-12261816) * thanks for trying and helping * Plugin Author [AlanP57](https://wordpress.org/support/users/alanp57/) * (@alanp57) * [6 years, 7 months ago](https://wordpress.org/support/topic/problem-in-loading-folders/#post-12270539) * Are you logged to your site as an administrator? Viewing 15 replies - 1 through 15 (of 110 total) 1 [2](https://wordpress.org/support/topic/problem-in-loading-folders/page/2/?output_format=md) [3](https://wordpress.org/support/topic/problem-in-loading-folders/page/3/?output_format=md)… [6](https://wordpress.org/support/topic/problem-in-loading-folders/page/6/?output_format=md) [7](https://wordpress.org/support/topic/problem-in-loading-folders/page/7/?output_format=md) [8](https://wordpress.org/support/topic/problem-in-loading-folders/page/8/?output_format=md) [→](https://wordpress.org/support/topic/problem-in-loading-folders/page/2/?output_format=md) The topic ‘problem in loading folders’ is closed to new replies. * ![](https://ps.w.org/media-library-plus/assets/icon-128x128.jpg?rev=1814048) * [Media Library Folders](https://wordpress.org/plugins/media-library-plus/) * [Frequently Asked Questions](https://wordpress.org/plugins/media-library-plus/#faq) * [Support Threads](https://wordpress.org/support/plugin/media-library-plus/) * [Active Topics](https://wordpress.org/support/plugin/media-library-plus/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/media-library-plus/unresolved/) * [Reviews](https://wordpress.org/support/plugin/media-library-plus/reviews/) * 110 replies * 3 participants * Last reply from: [Peter Smits](https://wordpress.org/support/users/psmits1567/) * Last activity: [6 years, 5 months ago](https://wordpress.org/support/topic/problem-in-loading-folders/page/8/#post-12398927) * Status: not resolved