Support » Plugin: GiveWP - Donation Plugin and Fundraising Platform » Problem in Give donation Plugin

  • Resolved Arun

    (@aryamaaru)


    After adding short-code to the ‘Give donation form’ on the page and then publish it, Page not display it loading continuously without stopping and displaying.

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  • Plugin Author Matt Cromwell

    (@webdevmattcrom)

    Hi there, sorry to hear that. I’ll need a bit more information in order to be helpful.

    Can you provide a link to the page where the form is?

    Also, this kind of thing typically is a conflict with another plugin. I’d suggest using the Health Check plugin to troubleshoot that. It will allow you to deactivate all plugins and put your site on a default theme ONLY for yourself — your live visitors will not see that. We have a write-up on that here:
    https://givewp.com/documentation/resources/troubleshoot-wordpress-websites-health-check/

    Then you can enable plugins one at a time and test again until you see the problem again. Then let me know which plugin caused the conflict and I can take a closer look at replicating the issue for you.

    Thanks!

    Plugin Author Matt Cromwell

    (@webdevmattcrom)

    Hi @aryamaaru — just following up to see if I can be of any further assistance. Let us know your status. Thanks!

Viewing 2 replies - 1 through 2 (of 2 total)
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