Title: Problem importing csv – HTTP error
Last modified: August 30, 2016

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# Problem importing csv – HTTP error

 *  Resolved [alpehJu](https://wordpress.org/support/users/alpehju/)
 * (@alpehju)
 * [10 years, 10 months ago](https://wordpress.org/support/topic/problem-importing-csv-http-error/)
 * Hi,
    Just downloaded your plugin, trying the free version and planing to get 
   the premium, but I have a problem when I try to import a csv. The importing process
   goes to 100%, but after a few minutes, it gives me an “http error”, in the top
   left side of the window (under “Wp All Import – import xml/csv). I tried on your
   testing plateform with the same file, aand erything goes well. “Http error” is
   way too generic for me to interpret the error and correct it, any ideas ?
 * Thx in advance
 * [https://wordpress.org/plugins/wp-all-import/](https://wordpress.org/plugins/wp-all-import/)

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Author [WP All Import](https://wordpress.org/support/users/wpallimport/)
 * (@wpallimport)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/problem-importing-csv-http-error/#post-6348796)
 * In order to find out exactly what is causing this error, you’ll need to have 
   your webhost check your server’s error_log. They should be able to see what’s
   going on and provide a fix for you.
 *  Thread Starter [alpehJu](https://wordpress.org/support/users/alpehju/)
 * (@alpehju)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/problem-importing-csv-http-error/#post-6348824)
 * Thx for your reply,
    I’ve contacted my webhost, who (strangely) tells me that
   they don’t have an access to the error_log. They send me back to you, creator
   of the plugin, to ask you to know how to display not a generic and already interpretated
   error (like “http error”), but the specific one. Any advices to do that ?
 * Thx.
 *  Plugin Author [WP All Import](https://wordpress.org/support/users/wpallimport/)
 * (@wpallimport)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/problem-importing-csv-http-error/#post-6348882)
 * Unfortunately not. This error means that your server is throwing some sort of
   error, and the only way to know exactly what’s going on is to check your server’s
   error_log. If you host isn’t able to check their own error_log, you should probably
   seek out a better host.
 * We love to recommend MediaTemple.
 *  [pismobook](https://wordpress.org/support/users/pismobook/)
 * (@pismobook)
 * [10 years, 4 months ago](https://wordpress.org/support/topic/problem-importing-csv-http-error/#post-6348952)
 * Hi,
 * I’m also experiencing the same problem recently. Is there any update regarding
   this issue? Thanks.
 *  [kompmsk](https://wordpress.org/support/users/kompmsk/)
 * (@kompmsk)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/problem-importing-csv-http-error/#post-6348960)
 * Faced the same problem, but solved it. If you have a dedicated server then install
   and enable in php extensions with the name DOM, and XML. Then restart apache 
   and you will be happy

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Problem importing csv – HTTP error’ is closed to new replies.

 * ![](https://ps.w.org/wp-all-import/assets/icon-256x256.png?rev=2570179)
 * [WP All Import – Drag & Drop Import for CSV, XML, Excel & Google Sheets](https://wordpress.org/plugins/wp-all-import/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/wp-all-import/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/wp-all-import/)
 * [Active Topics](https://wordpress.org/support/plugin/wp-all-import/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/wp-all-import/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/wp-all-import/reviews/)

## Tags

 * [http error](https://wordpress.org/support/topic-tag/http-error/)
 * [importing csv](https://wordpress.org/support/topic-tag/importing-csv/)

 * 5 replies
 * 4 participants
 * Last reply from: [kompmsk](https://wordpress.org/support/users/kompmsk/)
 * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/problem-importing-csv-http-error/#post-6348960)
 * Status: resolved