Title: Please test before release new update Last modified: September 3, 2016 --- # Please test before release new update * [farshad4004](https://wordpress.org/support/users/farshad4004/) * (@farshad4004) * [10 years, 4 months ago](https://wordpress.org/support/topic/problem-for-new-update/) * Hi, why you don’t test new version before release a new update? always problem. I updated plugin to new version, but when I enter a discount code and click to buy it shows an error that “The email address ‘forexample@domian.com’ is already in use.” please fix this problem. Thanks for your plugin. Viewing 15 replies - 1 through 15 (of 30 total) 1 [2](https://wordpress.org/support/topic/problem-for-new-update/page/2/?output_format=md) [→](https://wordpress.org/support/topic/problem-for-new-update/page/2/?output_format=md) * Moderator [Pippin Williamson](https://wordpress.org/support/users/mordauk/) * (@mordauk) * [10 years, 4 months ago](https://wordpress.org/support/topic/problem-for-new-update/#post-8049909) * Thanks for the heads up! We are looking into the issue and will release an update as soon as we have resolved. * Could you go to Downloads > Tools > System Info and post the contents here for me? * [1farakav](https://wordpress.org/support/users/1farakav/) * (@1farakav) * [10 years, 3 months ago](https://wordpress.org/support/topic/problem-for-new-update/#post-8049936) * hi * i am have some problem: * my system info: * ``` ### Begin System Info ### -- Site Info Site URL: http://1farakav.com Home URL: http://1farakav.com Multisite: No -- Hosting Provider Host: DBH: localhost, SRV: 1farakav.com -- User Browser Platform: Windows Browser Name: Chrome Browser Version: 47.0.2526.106 User Agent String: Mozilla/5.0 (Windows NT 10.0) Ap pleWebKit/537.36 (KHTML, like Ge cko) Chrome/47.0.2526.106 Safari /537.36 -- WordPress Configuration Version: 4.4.1 Language: en_US Permalink Structure: /%year%/%monthnum%/%day%/%postname%/ Active Theme: Sahifa 5.5.1 Show On Front: page Page On Front: خانه (#10078) Page For Posts: Unset Remote Post: wp_remote_post() works Table Prefix: Length: 6 Status: Acceptable WP_DEBUG: Disabled Memory Limit: 40M Registered Post Stati: publish, future, draft, pending, private, trash, auto-draft, inherit, refunded, failed, revoked, abandoned, active, inactive, spam -- EDD Configuration Version: 2.5.4 Upgraded From: 2.4.9 Test Mode: Disabled Ajax: Enabled Guest Checkout: Enabled Symlinks: Disabled Download Method: Direct Currency Code: RIAL Currency Position: before Decimal Separator: . Thousands Separator: , Upgrades Completed: upgrade_payment_taxes,upgrade_customer_payments_association,upgrade_user_api_keys,remove_refunded_sale_logs -- EDD Page Configuration Checkout: Valid Checkout Page: http://1farakav.com/checkout/ Success Page: http://1farakav.com/checkout/purchase-confirmation/ Failure Page: http://1farakav.com/checkout/transaction-failed/ Downloads Slug: /downloads -- EDD Gateway Configuration Enabled Gateways: JahanPay Default Gateway: JahanPay -- EDD Tax Configuration Taxes: Disabled Tax Rate: 0 Display On Checkout: Not Displayed Prices Include Tax: No -- Must-Use Plugins -- WordPress Active Plugins All In One WP Security: 4.0.3 Easy Digital Downloads: 2.5.4 EDD Postman: 1.1.1 JahanPay Payment Plugin for EDD: 1.0 Jetpack by WordPress.com: 3.8.2 MailPoet Newsletters: 2.6.19 WP-Parsidate: 2.2 Wp-testing: 0.18.3 wpMandrill: 1.33 -- WordPress Inactive Plugins Easy Digital Downloads - CSV Manager: 1.2.8 Easy Digital Downloads - Email Templates: 1.0.4 Jahanpay for EDD: 2.3.14 WordPress Importer: 0.6.1 پلاگین سئوی پیشرفته وردپرس - پریمیوم سئو پک: 1.9.1 -- Webserver Configuration PHP Version: 5.4.45 MySQL Version: 5.5.46 Webserver Info: LiteSpeed -- PHP Configuration Safe Mode: Disabled Memory Limit: 256M Upload Max Size: 50M Post Max Size: 50M Upload Max Filesize: 50M Time Limit: 120 Max Input Vars: 5000 Display Errors: N/A -- PHP Extensions cURL: Supported fsockopen: Supported SOAP Client: Installed Suhosin: Not Installed -- Session Configuration EDD Use Sessions: Enabled Session: Enabled Session Name: PHPSESSID Cookie Path: / Save Path: /tmp Use Cookies: On Use Only Cookies: On ### End System Info ### ``` * Moderator [Pippin Williamson](https://wordpress.org/support/users/mordauk/) * (@mordauk) * [10 years, 3 months ago](https://wordpress.org/support/topic/problem-for-new-update/#post-8049937) * [@1farakav](https://wordpress.org/support/users/1farakav/) Could you test quickly and let me know if the problem happens when using the Test Payment gateway as well? * Thread Starter [farshad4004](https://wordpress.org/support/users/farshad4004/) * (@farshad4004) * [10 years, 3 months ago](https://wordpress.org/support/topic/problem-for-new-update/#post-8049939) * the download link still blank even after new update. * Moderator [Pippin Williamson](https://wordpress.org/support/users/mordauk/) * (@mordauk) * [10 years, 3 months ago](https://wordpress.org/support/topic/problem-for-new-update/#post-8049940) * We’ve tracked it down and are releasing an update in a few minutes. * [1farakav](https://wordpress.org/support/users/1farakav/) * (@1farakav) * [10 years, 3 months ago](https://wordpress.org/support/topic/problem-for-new-update/#post-8049945) * hi * there is a problem in new update. 2.5.5 * Moderator [Pippin Williamson](https://wordpress.org/support/users/mordauk/) * (@mordauk) * [10 years, 3 months ago](https://wordpress.org/support/topic/problem-for-new-update/#post-8049946) * [@1farakav](https://wordpress.org/support/users/1farakav/) Are the download links still not displayed for you? * [1farakav](https://wordpress.org/support/users/1farakav/) * (@1farakav) * [10 years, 3 months ago](https://wordpress.org/support/topic/problem-for-new-update/#post-8049947) * Download link does not appear on Email receipts! * Moderator [Pippin Williamson](https://wordpress.org/support/users/mordauk/) * (@mordauk) * [10 years, 3 months ago](https://wordpress.org/support/topic/problem-for-new-update/#post-8049948) * Does the problem go away if you deactivate `WP-Parsidate`? Please test that quickly and let me know. * [1farakav](https://wordpress.org/support/users/1farakav/) * (@1farakav) * [10 years, 3 months ago](https://wordpress.org/support/topic/problem-for-new-update/#post-8049949) * By removing the EDD plugin and return to the 2.9.10 verion does not problem * Moderator [Pippin Williamson](https://wordpress.org/support/users/mordauk/) * (@mordauk) * [10 years, 3 months ago](https://wordpress.org/support/topic/problem-for-new-update/#post-8049950) * We are aware of that; we need to know if deactivating the WP-Parsidate plugin when using EDD 2.5.5 resolves the problem. * [1farakav](https://wordpress.org/support/users/1farakav/) * (@1farakav) * [10 years, 3 months ago](https://wordpress.org/support/topic/problem-for-new-update/#post-8049951) * i deactivate WP-Parsidate but not change at problem * Moderator [Pippin Williamson](https://wordpress.org/support/users/mordauk/) * (@mordauk) * [10 years, 3 months ago](https://wordpress.org/support/topic/problem-for-new-update/#post-8049952) * Did you make a new purchase after deactivating it? To test it properly, you need to deactivate the plugin and then make a new purchase. * [1farakav](https://wordpress.org/support/users/1farakav/) * (@1farakav) * [10 years, 3 months ago](https://wordpress.org/support/topic/problem-for-new-update/#post-8049953) * Did you make a new purchase after deactivating it? **YES** * Moderator [Pippin Williamson](https://wordpress.org/support/users/mordauk/) * (@mordauk) * [10 years, 3 months ago](https://wordpress.org/support/topic/problem-for-new-update/#post-8049954) * Can you tell me what your timezone is set to in the main WordPress Settings > General screen? Viewing 15 replies - 1 through 15 (of 30 total) 1 [2](https://wordpress.org/support/topic/problem-for-new-update/page/2/?output_format=md) [→](https://wordpress.org/support/topic/problem-for-new-update/page/2/?output_format=md) The topic ‘Please test before release new update’ is closed to new replies. * ![](https://ps.w.org/easy-digital-downloads/assets/icon.svg?rev=3455837) * [Easy Digital Downloads – eCommerce Payments and Subscriptions made easy](https://wordpress.org/plugins/easy-digital-downloads/) * [Frequently Asked Questions](https://wordpress.org/plugins/easy-digital-downloads/#faq) * [Support Threads](https://wordpress.org/support/plugin/easy-digital-downloads/) * [Active Topics](https://wordpress.org/support/plugin/easy-digital-downloads/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/easy-digital-downloads/unresolved/) * [Reviews](https://wordpress.org/support/plugin/easy-digital-downloads/reviews/) * 30 replies * 4 participants * Last reply from: [Pippin Williamson](https://wordpress.org/support/users/mordauk/) * Last activity: [10 years, 3 months ago](https://wordpress.org/support/topic/problem-for-new-update/page/2/#post-8049975)