Title: problem filter
Last modified: September 1, 2016

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# problem filter

 *  [webbrand](https://wordpress.org/support/users/webbrand/)
 * (@webbrand)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/problem-filter/)
 * hi, I am using this plugin with the latest version but it does not work because
   it does not filter products. Try to see this page and you’ll see that it does
   not work
    [http://www.webagencytorino.info/bugigattolo/categoria-prodotto/uomo/camicie](http://www.webagencytorino.info/bugigattolo/categoria-prodotto/uomo/camicie)
 * [https://wordpress.org/plugins/yith-woocommerce-ajax-navigation/](https://wordpress.org/plugins/yith-woocommerce-ajax-navigation/)

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * (@yithemes)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/problem-filter/#post-7465374)
 * Hi,
 * your theme don’t use the standard WooCommerce HTML classes and this is the reason
   because the plugin doesn’t work.
    Please, look here: [https://yithemes.com/docs-plugins/yith-woocommerce-ajax-product-filter/free-settings.html](https://yithemes.com/docs-plugins/yith-woocommerce-ajax-product-filter/free-settings.html)
 * In this page we explain how to configure the plugin.
    Let me know. Have a nice
   day
 *  Thread Starter [webbrand](https://wordpress.org/support/users/webbrand/)
 * (@webbrand)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/problem-filter/#post-7465538)
 * I configured the plugin as a guide but does not work the same … see image
 *  Thread Starter [webbrand](https://wordpress.org/support/users/webbrand/)
 * (@webbrand)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/problem-filter/#post-7465539)
 * [http://www.webagencytorino.info/bugigattolo/schermata.png](http://www.webagencytorino.info/bugigattolo/schermata.png)
 *  Plugin Author [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * (@yithemes)
 * [9 years, 11 months ago](https://wordpress.org/support/topic/problem-filter/#post-7465558)
 * Hi,
 * yes you configure the html tag but in wrong way.
    Your theme doesn’t use the 
   standard WooCommerce tag, use this instead:
 * Product Container: .shop-products
 * Let me knwo if works.
    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘problem filter’ is closed to new replies.

 * ![](https://ps.w.org/yith-woocommerce-ajax-navigation/assets/icon-256x256.gif?
   rev=3129944)
 * [YITH WooCommerce Ajax Product Filter](https://wordpress.org/plugins/yith-woocommerce-ajax-navigation/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/yith-woocommerce-ajax-navigation/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/yith-woocommerce-ajax-navigation/)
 * [Active Topics](https://wordpress.org/support/plugin/yith-woocommerce-ajax-navigation/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/yith-woocommerce-ajax-navigation/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/yith-woocommerce-ajax-navigation/reviews/)

 * 4 replies
 * 2 participants
 * Last reply from: [YITHEMES](https://wordpress.org/support/users/yithemes/)
 * Last activity: [9 years, 11 months ago](https://wordpress.org/support/topic/problem-filter/#post-7465558)
 * Status: not resolved