Title: Problem embedding a map
Last modified: August 30, 2016

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# Problem embedding a map

 *  Resolved [lucyspotting](https://wordpress.org/support/users/lucyspotting/)
 * (@lucyspotting)
 * [10 years, 9 months ago](https://wordpress.org/support/topic/problem-embedding-a-map/)
 * Theme is “myth”
 * I’m having some trouble embedding a map, it shoes up as just a grey rectangle.
   I can add markers, move around and zoom but it’s like the actual map details 
   are invisible. On Mapbox it works fine so I’m at a bit of a loss (and about to
   resort to screenshoting the map and embedding a picture of it instead)
 * Any idea what could be causing it?
 * The site isn’t live yet as I’m trying to get some posts up first (it’s a travel
   blog) but if I need to I can make it view able.
 * [https://wordpress.org/plugins/aesop-story-engine/](https://wordpress.org/plugins/aesop-story-engine/)

Viewing 7 replies - 1 through 7 (of 7 total)

 *  Plugin Author [Michael Beil](https://wordpress.org/support/users/michaelbeil/)
 * (@michaelbeil)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/problem-embedding-a-map/#post-6302863)
 * Hi @ lucyspotting,
 * It sounds like perhaps the Mapbox ID is either wonky or hasn’t been entered. 
   Did you enter the correct Mapbox ID in the Customizer settings as we show here?
   [http://aesopstoryengine.com/help/map-component](http://aesopstoryengine.com/help/map-component)
 * Let me know if that helps.
 *  [Jockel666](https://wordpress.org/support/users/jockel666/)
 * (@jockel666)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/problem-embedding-a-map/#post-6302880)
 * Same problem here. It worked once. Then I made a Mapbox account and pasted the
   ID, and after this, nothing works. Only grey boxes in backend and frontend.
 * Even after deleting the ID I cound not get the maps back to work.
 * [http://schoenergesehen.de/reisen/afrika/namibia-2014-unsere-routen-und-unterkuenfte-1773](http://schoenergesehen.de/reisen/afrika/namibia-2014-unsere-routen-und-unterkuenfte-1773)
 *  Plugin Author [Michael Beil](https://wordpress.org/support/users/michaelbeil/)
 * (@michaelbeil)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/problem-embedding-a-map/#post-6302881)
 * Hey Jockel666,
 * What version of Aesop are you using?
 *  [Jockel666](https://wordpress.org/support/users/jockel666/)
 * (@jockel666)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/problem-embedding-a-map/#post-6302882)
 * Aesop 1.6.3
 * Theme Myth (child), but I tried also the Myth main and Literatum: Same problem.
 * I tried to create a second map and paste it’s ID, like said in some thread here.
   But that did not help.
 * When it worked (before using my own ID), I had another problem which I read of
   also: The search field did not work. Maybe same reason?
 * BTTW: Is there a way to edit the marker, especially the order?
 * Thanx, Joerg
 *  Plugin Author [Michael Beil](https://wordpress.org/support/users/michaelbeil/)
 * (@michaelbeil)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/problem-embedding-a-map/#post-6302885)
 * Hey Jockel666,
 * We updated Mapbox IDs several versions ago, and so I am wondering if you had 
   a Map created in an earlier version, or if you have an old Mapbox ID and you 
   never updated your maps.
 * Can you use this Mapbox ID to trigger the update and then connect your Mapbox
   ID after the update? aesopinteractive.hkoag9o3
 *  [Jockel666](https://wordpress.org/support/users/jockel666/)
 * (@jockel666)
 * [10 years, 8 months ago](https://wordpress.org/support/topic/problem-embedding-a-map/#post-6302887)
 * Hi Michael,
 * thanx, that works!! Strange, because my Map and my aesop installation was only
   1-2 weeks old, and I never have used any of these services before.
 * Maybe Mapbox creates old IDs under certain circumstances?
 * What not works is the search function. Whatever I put in the search field, when
   I press return, nothing happens. There is a dropbox with the (german) google 
   hints popping up, but wheter I type by myself or use the google hits, the map
   does not change.
 * But the more important thing is that the ID is working now, thanx for this interesting
   solution!
 * Greetings, Joerg
 *  Plugin Author [Michael Beil](https://wordpress.org/support/users/michaelbeil/)
 * (@michaelbeil)
 * [10 years, 7 months ago](https://wordpress.org/support/topic/problem-embedding-a-map/#post-6302897)
 * You are welcome!

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Problem embedding a map’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/aesop-story-engine_252422.svg)
 * [Aesop Story Engine](https://wordpress.org/plugins/aesop-story-engine/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/aesop-story-engine/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/aesop-story-engine/)
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 * 7 replies
 * 3 participants
 * Last reply from: [Michael Beil](https://wordpress.org/support/users/michaelbeil/)
 * Last activity: [10 years, 7 months ago](https://wordpress.org/support/topic/problem-embedding-a-map/#post-6302897)
 * Status: resolved