Support » Plugin: WP-Members: Membership Framework » Problem editing members information wp-members v2.3.1

  • Resolved chrisdoth



    I have the plug in and all is working well.

    However when I try to edit or change a members details in the wp-admin area I hit a problem. On clicking Update User I get redirected to a blank page (500 error). when I go back into the admin area the information has been saved and updated, its just this 500 Internal server error that I am seeing.

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  • Plugin Author Chad Butler


    That can be hugely frustrating. A 500 error is a generic server error so it really doesn’t tell you why the error occurred.

    Sometimes these could be permissions errors, but if the data is getting in, you can probably rule that out.

    The only thing I can really think of with the plugin is possibly latency in write/response from the db. And that’s not really the plugin itself, but really a hang in receiving a response from the db.

    Are you on a shared server? Try testing again at a different time of day. If you are on shared systems (db and/or web server), congestion could cause this.

    Thanks for the quick responce. I’ll try installing it on one of our wp sites hosted elsewhere and see if it works okay there – at least then I’ll know its a hosting specific issue.

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