Problem creating new note

  • Resolved ellen_l

    (@ellen_l)


    6 years, 11 months ago

    I love this plugin, I had it installed in WP version 4.7.3 and have since updated to WP 4.7.4

    I used the 3 demo notes to overwrite them and never noticed that I could not write a new note. Only when I wanted to keep some notes to re-publish at a later date, did I find that issue.

    When I create a new note I get the title option but no text option nor any of the other options, ie. add media, link, etc. What can be the problem?

    Thanks!

Viewing 7 replies - 1 through 7 (of 7 total)
  • Daniel

    (@dhoffmann)

    6 years, 9 months ago

    Hello,

    I have the same problem here, running 4.8. Any solution for this?

    Best, Daniel

    Plugin Author Steve Puddick

    (@stevepuddick)

    6 years, 8 months ago

    Hi Daniel and Ellen. Would you be able to send a screenshot of what you are seeing when you try to create a new note, to steve@webrockstar.net? This will give me a better idea of what is going on. Providing the following can also help me pinpoint what the problem may be:

    1) Do you still experience this problem after deactivating all other plugins?
    2) What type of user are logged in as? Do you experience this problem when logged in as an admin?
    3) Do you know what version of PHP your web hosting is using?

    Daniel

    (@dhoffmann)

    6 years, 8 months ago

    Hello Steve,

    I sent you an email with the screenshots. It was as admin/superadmin on PHP 7.1.x

    Best, Daniel

    Plugin Author Steve Puddick

    (@stevepuddick)

    6 years, 8 months ago

    Hi again,

    I seem to be having problems with that email at the moment. Can you send it again to steve.puddick@gmail.com?

    Daniel

    (@dhoffmann)

    6 years, 8 months ago

    ok, did it.

    Plugin Author Steve Puddick

    (@stevepuddick)

    6 years, 8 months ago

    I looked into this problem and it is due to slight differences between PHP 7.x and 5.x. This bug is only present in PHP 7.x. Luckily the problem is quite simple to fix and will be included in the next release.

    Plugin Author Steve Puddick

    (@stevepuddick)

    6 years, 7 months ago

    Hi everyone,

    This is fixed in the current release, 1.0.0.

Viewing 7 replies - 1 through 7 (of 7 total)
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