Support » Plugin: Ultimate Gift Cards For WooCommerce » Problem creating Gift Card

  • Resolved xoxgregxox

    (@xoxgregxox)


    Hi:
    I install and setup the plugin, then I go to products a try to create a gift card but the price goes to 0 after I save. I try with all the options but always goes to default price and the price is on 0. I’m using the latest version of woocommerce and storefront.
    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author makewebbetter

    (@makewebbetter)

    Hello,

    Thanks for using our plugin.

    Default price should not be zero. There may be conflict with some other plugin. We need to check the issue once. Please contact us over support@makewebbetter.com so that we can help you out.

    Regards,

    I talk with support in your page, they say the problem will be solved in the pro version. Still the same problem with the pro version. I talked with support again, I was very specific describing the problem, and they send me a link of the manual page of the plugin and I was already in that page. The person I was talking, didn’t read any of what I wrote. After I told them that, this person read and ask me for a user and password, then confirm my problem. After that told me to wait a couple hours and 3 days later I’m still waiting for a solution. I already bought another plugin.

    Plugin Author makewebbetter

    (@makewebbetter)

    Hey xoxgregxox,

    Yes our team has checked your issue and replied you over ticket.

    If you have query you can mention in the ticket our team will provide you best solution.

Viewing 3 replies - 1 through 3 (of 3 total)
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