Title: Problem connecting to WordPress.com
Last modified: April 22, 2018

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# Problem connecting to WordPress.com

 *  Resolved [radiochris](https://wordpress.org/support/users/radiochris/)
 * (@radiochris)
 * [8 years ago](https://wordpress.org/support/topic/problem-connecting-to-wordpress-com/)
 * Hi,
 * I’ve just installed the WP Desktop App and I want to connect to Jetpack which
   is installed on my site. Everytime however I click ‘Set Up Jetpack’ or ‘Connect
   to WordPress’, I get an error screen which displays this message:
 * Are you sure you are supposed to do this?
 * I’ve updated JP to the latest version this evening but this hasn’t rectified 
   the problem and logging in / out hasn’t resolved the issue either.
 * The error URL generates as “<mysite>/user-error/?message=nononce”

Viewing 4 replies - 1 through 4 (of 4 total)

 *  [Arvind](https://wordpress.org/support/users/arvindwp/)
 * (@arvindwp)
 * [8 years ago](https://wordpress.org/support/topic/problem-connecting-to-wordpress-com/#post-10207958)
 * I am also facing this connection problem. The message i get is something like“
   Error 400” In my case, site is hosted elsewhere, not on wordpress.com
 *  Plugin Contributor [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * (@erania-pinnera)
 * [8 years ago](https://wordpress.org/support/topic/problem-connecting-to-wordpress-com/#post-10208362)
 * Hey [@radiochris](https://wordpress.org/support/users/radiochris/), could you
   post your site URL here, so I can have a look?
      If you want it to remain private,
   you can also contact us via this contact form: [Contact Support](https://href.li/?https://jetpack.com/contact-support/?rel=support)
 * [@arvindwp](https://wordpress.org/support/users/arvindwp/) could you please start
   your own thread, as per the [Forum Welcome](http://codex.wordpress.org/Forum_Welcome)?
   
   [https://wordpress.org/support/plugin/jetpack#new-post](https://wordpress.org/support/plugin/jetpack#new-post)
   Thank you both!
    -  This reply was modified 8 years ago by [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/).
 *  Thread Starter [radiochris](https://wordpress.org/support/users/radiochris/)
 * (@radiochris)
 * [8 years ago](https://wordpress.org/support/topic/problem-connecting-to-wordpress-com/#post-10229981)
 * My site URL is [http://www.themixradio.co.uk](http://www.themixradio.co.uk). 
   Thank you!
 *  Plugin Contributor [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * (@erania-pinnera)
 * [8 years ago](https://wordpress.org/support/topic/problem-connecting-to-wordpress-com/#post-10230920)
 * [@radiochris](https://wordpress.org/support/users/radiochris/) thanks for sharing
   your site URL 🙂
    It looks like the site isn’t connected with Jetpack at all 
   at the moment – does it make sense to you?
 * Can you please try connecting your site with Jetpack again so we can take a look
   at it? You may want to try connecting it from your web browser to see if the 
   connection procedure goes through this way.
 * Let me know how it goes. Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Problem connecting to WordPress.com’ is closed to new replies.

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## Tags

 * [connection issues](https://wordpress.org/support/topic-tag/connection-issues/)

 * 4 replies
 * 3 participants
 * Last reply from: [Stef (a11n)](https://wordpress.org/support/users/erania-pinnera/)
 * Last activity: [8 years ago](https://wordpress.org/support/topic/problem-connecting-to-wordpress-com/#post-10230920)
 * Status: resolved