Title: problem coming with installation
Last modified: August 20, 2016

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# problem coming with installation

 *  [Sanjeev dUBEY](https://wordpress.org/support/users/sanjeev-dubey/)
 * (@sanjeev-dubey)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/problem-coming-with-installation/)
 * Fatal error: require() [function.require]: Failed opening required ‘/home/a4313867/
   public_html/wordpress/wp-includes/class-wp.php’ (include_path=’.:/usr/lib/php:/
   usr/local/lib/php’) in /home/a4313867/public_html/wordpress/wp-settings.php on
   line 66

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/problem-coming-with-installation/#post-3302343)
 * have you tried:
 * -deactivating ALL plugins (yes, all) temporarily to narrow down the problem. 
   If the problem goes away, re-activate them individually (one-by-one) to find 
   the problematic plugin(s). If you can’t get into your admin dashboard, try [resetting the plugins folder ](http://codex.wordpress.org/FAQ_Troubleshooting#How_to_deactivate_all_plugins_when_not_able_to_access_the_administrative_menus.3F)
   by FTP or phpMyAdmin. Sometimes, an apparently inactive plugin can still cause
   problems (because the hooks remain unless plugins completely removed or some 
   plugins stick around in cached files. So by renaming the folder, you break them
   and force them inactive). If applicible, also remember to deactivate any plugins
   in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-
   old
    – To rule out any theme-specific issue, try switching to the unedited default
   theme for a moment using the WP dashboard. If you don’t have access to your admin
   area, you can switch to the default theme by renaming your current theme’s folder
   in wp-content/themes via FTP or SFTP or whatever file management application 
   your host provides.
 * -If the above troubleshooting steps do not resolve the issue, try manually re-
   uploading all files and folders EXCEPT the wp-config.php file and the /wp-content/
   directory from a fresh download of WordPress. This should replace your core files
   without changing your content and settings in wp-config.php file and the /wp-
   content/ directory. Read the [Manual Update ](http://codex.wordpress.org/Updating_WordPress#Manual_Update)
   directions first!
 * -for more info, review this troubleshooting 3.5 post: [http://wordpress.org/support/topic/troubleshooting-wordpress-35-master-list?replies=4](http://wordpress.org/support/topic/troubleshooting-wordpress-35-master-list?replies=4)
 *  [marcafe](https://wordpress.org/support/users/marcafe/)
 * (@marcafe)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/problem-coming-with-installation/#post-3302439)
 * i need help i cant install word press this is what comes out:
 * Warning: mysql_connect() [function.mysql-connect]: Access denied for user ‘marcafe’@’localhost’(
   using password: YES) in /tmp/cpanel_phpengine.1356306983.32687kdyNb9eU7l on line
   1618
    Access denied for user ‘marcafe’@’localhost’ (using password: YES)
 * then i click on [function.mysql-connect]: and its says error 404
 * anyone can please help?
 *  Moderator [t-p](https://wordpress.org/support/users/t-p/)
 * (@t-p)
 * [13 years, 4 months ago](https://wordpress.org/support/topic/problem-coming-with-installation/#post-3302442)
 * [@marcafe](https://wordpress.org/support/users/marcafe/): please start your own
   thread. Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘problem coming with installation’ is closed to new replies.

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 3 replies
 * 3 participants
 * Last reply from: [t-p](https://wordpress.org/support/users/t-p/)
 * Last activity: [13 years, 4 months ago](https://wordpress.org/support/topic/problem-coming-with-installation/#post-3302442)
 * Status: not resolved

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