Support » Plugins and Hacks » W3 Total Cache » Problem after upgrade (error in backend about failure to complete reset)

  • Resolved Joost

    (@jberculo)


    Hi,

    After the update I am stuck with an error. I managed to solve a lot of errors manually (problems with the apache user interfering with the ftp user), but this one I can’t solve:

    We need permission to change folder permissions for you automatically. Please enter FTP details below to complete the reset.

    After I fill in my ftp password the system returns with the following message:

    Unfortunately we’re not able to chmod folders to setup folders properly.

    I would love to fix this manually, but I do not know what to do. Any clues?

    http://wordpress.org/extend/plugins/w3-total-cache/

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