Support » Plugin: NotificationX - Best Social Proof & FOMO Plugin » PROBLEM AFTER UPDATE V1.3.4

  • Resolved saliw

    (@saliw)


    Just updated plugin and it causes a problem with my site. The notification does not display and I get a white banner at the top of the page. The site title over-lays the page when it should remain invisible.

    The theme is builder lite.

    I have had to disable the plugin, which is a shame.

    This is the console error:

    notificationx-public.min.js?ver=1.3.4:1 Uncaught TypeError: Cannot read property ‘classList’ of null
    at HTMLDivElement.<anonymous> (notificationx-public.min.js?ver=1.3.4:1)
    at Function.each (jquery.js?ver=1.12.4-wp:2)
    at a.fn.init.each (jquery.js?ver=1.12.4-wp:2)
    at Object.l.notificationx.pressbar (notificationx-public.min.js?ver=1.3.4:1)
    at Object.l.notificationx.init (notificationx-public.min.js?ver=1.3.4:1)
    at HTMLDocument.<anonymous> (notificationx-public.min.js?ver=1.3.4:1)
    at i (jquery.js?ver=1.12.4-wp:2)
    at Object.fireWith [as resolveWith] (jquery.js?ver=1.12.4-wp:2)
    at Function.ready (jquery.js?ver=1.12.4-wp:2)
    at HTMLDocument.J (jquery.js?ver=1.12.4-wp:2)

    • This topic was modified 1 month ago by  saliw.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Shamser Suzon

    (@shamser_suzon)

    Hi @saliw,

    We are extremely sorry for the inconvenience.

    We are already aware of the error and our developer team has almost fixed it. The issue will be resolved by the next update of the plugin.

    Thanks for your patience.

    saliw

    (@saliw)

    Thank you Shamser.

    You have quickly admitted that there’s an issue and are trying to resolve it. Couldn’t ask for more.

    Plugin Author M Asif Rahman

    (@asif2bd)

    @saliw clould you check latest update? All should be fixed.

    It’s different than than previous version. Now, the notification apppears after whatevever delay selected, but instead of overlaying it pushes the website page down. I’m not sure that I like it this way.

    Tried on Windows 10 and Android so far.

    Plugin Author Rupok

    (@re_enter_rupok)

    Hi @saliw

    We have addressed the issue and working on it. There will be both options in the next release, you can either choose the overlap or push content.

    Thanks for your patience and support on this.

    Cheers!

    Thank you.

    Impeccable support to date.

    Plugin Support Shamser Suzon

    (@shamser_suzon)

    Hi @saliw

    We have added the option in the ‘CUSTOMIZE‘ tab now: http://prntscr.com/pb2gno

    Please, update your plugin to the latest version and enjoy!

    Thanks. 🙂

    • This reply was modified 3 weeks, 2 days ago by  Shamser Suzon.

    Thank you Shamser. I had already spotted the option. Fast work.

Viewing 8 replies - 1 through 8 (of 8 total)
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