• Resolved jason1308

    (@jason1308)


    Rank Math did an update for me last night (about 12 hours ago), but I have just noticed that when I try and make a post, the rank math seo box is showing with the four tabs (general, advanced, rich snippet and social), but that is all. No place for keywords etc, that is normally there.

    I have checked the version number, and it is the lastest one, and I have had no problems running Rank math previously to the update last night.

    So I presume I will need to delete it and re-install it, but will this affect existing posts that have already been made with this plugin and/or will it reset all my settings and I have to go through the set up again.

    Many thanks in advance, and look forward to hearing from you.

Viewing 11 replies - 1 through 11 (of 11 total)
  • I have the same issue after update.

    Thread Starter jason1308

    (@jason1308)

    Does anyone know if or how I can perhaps roll back to the previous version that worked fine.

    Alternatively, does anyone know that if I delete the plugin, do I lose all the data, settings and keywords on the site an individual posts.

    Plugin Author Rank Math

    (@rankmath)

    Hello @jason1308 & @andi31

    Thank you for contacting the support and sorry for the issue you are facing.

    It seems like the new PHP functions which we used have broken the Meta Box for any WordPress version below 5.0

    You can either update the WordPress to the latest version, which is very much recommended, or you can follow the following steps to install the older version of the plugin:
    0. Take a backup of your website.

    1. Download and install ‘Easy Theme and Plugin Upgrades’ plugin https://wordpress.org/plugins/easy-theme-and-plugin-upgrades/

    2. Download Rank Math SEO v1.0.28 from here:
    https://wordpress.org/plugins/seo-by-rank-math/advanced/
    https://i.rankmath.com/8L5Its

    3. Upload it from the WordPress Dashboard >> Plugins >> Add New

    4. It will automatically replace the old version with the new RC version.

    You will not lose any settings or data from the Rank Math plugin and if anything goes unplanned, you can always restore the backup.

    We will see if we can fix that issue, otherwise, we might have to drop the support of anything lower than 5.0 as the upcoming updates to the Rank Math plugin are aimed towards front end page builders.

    You can always use the Classic Editor plugin with the latest version of WordPress to use the old editor.

    I hope you understand and this helps.

    Thread Starter jason1308

    (@jason1308)

    Many thanks, the Development version seems to be working fine for me now.

    Its a shame really as I moved from Yoast to yourselves and have found tremendous improvements with increased traffic with your plugin over my previous.

    The problem is that I have moved my main site and other smaller sites to classicpress, as I do not like Gutenberg, and even with the classic editor, that is only a temporary fix.

    I was under the impression that you might consider support for classicpress in the future or at least maintain compatibility with 4.9.8 with which it is based upon. It looks sadly that I might have to start looking at another alternative.

    Plugin Author Rank Math

    (@rankmath)

    Hello @jason1308

    We have added a comment on our website related to it:
    https://rankmath.com/changelog/#known-issues

    If we are able to add compatibility without sacrificing the performance, we will definitely do in an upcoming update, otherwise, we will have to stop the support since the upcoming updates will be geared more towards the frontend page builders.

    Also, the plans of the pro version also include those enhancements.

    I hope you understand and we are extremely sorry for the inconvenience that might have been caused due to this.

    If there’s anything else, please feel free to open a new support topic and we will be more than happy to assist.

    Thank you.

    Likely the problem is in includes/admin/class_metabox.php, line 97, where inclusion of post-metabox.js depends on wp-hooks.

    As a ClassicPress user I will appreciate very much a fix.
    Something like

    if ( ! function_exists( 'classicpress_version' ) ) {
       // wp_enqueue.... as original
    } else {
       // wp_enqueue.... without requiring wp-hooks
    }

    Thank you very much.
    Simone.

    Plugin Author Rank Math

    (@rankmath)

    Hello @jason1308 & @xxxsimoxxx

    Can you please update to the latest version of the plugin, 1.0.29?

    We fixed the compatibility issue.

    Hope that helps. Thank you.

    Thank you very much, it’s now fixed!

    Simone.

    Plugin Author Rank Math

    (@rankmath)

    Hello,

    Glad that helped.

    Please feel free to reach out to us in case you need any further assistance. We re here to help.

    Thank you.

    Hello.
    In 1.0.30 there seems to be the same problem with lodash.

    Thank you very much.
    Simone.

    Plugin Author Rank Math

    (@rankmath)

    Hello @xxxsimoxxx

    Are you still facing it with the latest version?

    Also, can you please open a separate support topic so the OP do not get email notifications?

    Looking forward to helping you. Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)
  • The topic ‘Problem after update’ is closed to new replies.