Title: Problem after update
Last modified: August 31, 2016

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# Problem after update

 *  Resolved [myhero](https://wordpress.org/support/users/myhero/)
 * (@myhero)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/problem-after-update-24/)
 * [Problem shown on home page after update](http://southafricanism.com/)
 * `Warning: substr_compare() [function.substr-compare]: The start position cannot
   exceed initial string length in /home/xxx/xxx/xxx.Com/xxx/wp-content/plugins/
   smart-slider-3/nextend/library/libraries/assets/less/lessc.php on line 106`
 * Please fix! Great plugin!
 * [https://wordpress.org/plugins/smart-slider-3/](https://wordpress.org/plugins/smart-slider-3/)

Viewing 11 replies - 1 through 11 (of 11 total)

 *  [Ramona](https://wordpress.org/support/users/nextend_ramona/)
 * (@nextend_ramona)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/problem-after-update-24/#post-7080787)
 * Hi,
 * Please try to refresh the slider’s cache at the Smart Slider settings -> Clear
   cache: [http://doc.smartslider3.com/article/215-cache](http://doc.smartslider3.com/article/215-cache)
 * to see if the new cache files resolve the problem.
 * If that wouldn’t help, please send us an e-mail to [support@nextendweb.com](https://wordpress.org/support/topic/problem-after-update-24/support@nextendweb.com?output_format=md),
   and we’ll provide additional help.
 *  [banishthem](https://wordpress.org/support/users/banishthem/)
 * (@banishthem)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/problem-after-update-24/#post-7080836)
 * Same issue here. Clearing cache did not work. I’ve emailed support. Hoping this
   issue gets resolved soon because I love the plugin!
 *  Plugin Author [Nextendweb](https://wordpress.org/support/users/nextendweb/)
 * (@nextendweb)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/problem-after-update-24/#post-7080863)
 * Hey Guys,
 * Thank you for reporting this issue. We have pushed out an update for this, version
   is 3.0.22. It contains the fix which resolves this warning message. ​​Please 
   update your Smart Slider and check if the issue still persist or gone. I hope
   it’s gone for you too, but if not please write me and we will get the issue resolved
   ASAP.
 *  Thread Starter [myhero](https://wordpress.org/support/users/myhero/)
 * (@myhero)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/problem-after-update-24/#post-7080880)
 * Working after update. Tks
 *  Plugin Author [Nextendweb](https://wordpress.org/support/users/nextendweb/)
 * (@nextendweb)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/problem-after-update-24/#post-7080883)
 * I’m happy that it works for you 🙂 Does it work for you – [@banishthem](https://wordpress.org/support/users/banishthem/)–
   too?
 *  [banishthem](https://wordpress.org/support/users/banishthem/)
 * (@banishthem)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/problem-after-update-24/#post-7080931)
 * Yes, it is. Thanks for the update!
 *  Plugin Author [Nextendweb](https://wordpress.org/support/users/nextendweb/)
 * (@nextendweb)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/problem-after-update-24/#post-7080934)
 * That’s great! 🙂
 *  [yilmazm](https://wordpress.org/support/users/yilmazm/)
 * (@yilmazm)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/problem-after-update-24/#post-7080982)
 * Hi,
 * I’ve updated Smart Slider today and now getting this error: “unexpected T_FUNCTION
   in vc.php line 59”
 * Any help would be appreciated.
 *  Plugin Author [Nextendweb](https://wordpress.org/support/users/nextendweb/)
 * (@nextendweb)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/problem-after-update-24/#post-7080983)
 * Hi Yilmazm,
 * thank you for reporting this issue. We are on the way to push out a new update
   for Smart Slider. Until that, here is an installer which contains the fix for
   this issue: [https://dl.dropboxusercontent.com/u/14567896/nextend-smart-slider3-wordpress.zip](https://dl.dropboxusercontent.com/u/14567896/nextend-smart-slider3-wordpress.zip)
 *  [yilmazm](https://wordpress.org/support/users/yilmazm/)
 * (@yilmazm)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/problem-after-update-24/#post-7080984)
 * Thank you. It works fine.
 *  Plugin Author [Nextendweb](https://wordpress.org/support/users/nextendweb/)
 * (@nextendweb)
 * [10 years, 2 months ago](https://wordpress.org/support/topic/problem-after-update-24/#post-7080985)
 * Feel free to update to the next version when it is available as that will contain
   this fix. (We have just added Visual Composer compatibility in the last version
   and we had a typo in our code and that caused this error.)

Viewing 11 replies - 1 through 11 (of 11 total)

The topic ‘Problem after update’ is closed to new replies.

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## Tags

 * [smart-slider](https://wordpress.org/support/topic-tag/smart-slider/)
 * [update](https://wordpress.org/support/topic-tag/update/)

 * 11 replies
 * 5 participants
 * Last reply from: [Nextendweb](https://wordpress.org/support/users/nextendweb/)
 * Last activity: [10 years, 2 months ago](https://wordpress.org/support/topic/problem-after-update-24/#post-7080985)
 * Status: resolved