Title: Problem after trying to update WordPress
Last modified: August 20, 2016

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# Problem after trying to update WordPress

 *  [Songberries](https://wordpress.org/support/users/songberries/)
 * (@songberries)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/problem-after-trying-to-update-wordpress/)
 * I tried to update yesterday to the newer version of WP and now I’m getting an‘
   installation error’ and my blog has disappeared. I tried ‘rolling back’ to an
   older version, but my blog is still not there. I’ve tried updating several times
   now and it’s just not working for me. I’m not well versed in all this ‘behind
   the scenes’ stuff and I have a headache from beating my head against the desk.
   Any help would be enormously appreciated!!!!

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [FazBuzzWP](https://wordpress.org/support/users/fazbuzzwp/)
 * (@fazbuzzwp)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/problem-after-trying-to-update-wordpress/#post-2528185)
 * hello Songberries.. we really want to help you but you have to be more specific.
   Tell us from which WordPress version have you tried to update and what versions
   of PHP and MYSQL you are using.
    You will get your answers faster if you can 
   tell us your problem as detailed as possible.
 *  Thread Starter [Songberries](https://wordpress.org/support/users/songberries/)
 * (@songberries)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/problem-after-trying-to-update-wordpress/#post-2528206)
 * Woops, sorry 🙂
 * I have WP 3.1.2 that I can’t get to update, and Server technologies: LINUX, PHP
   5.1, CGI 2.0, PERL 5.0, PYTHON 2.4, RUBY 1.8.4, MYSQL 4.1, 5.0
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/problem-after-trying-to-update-wordpress/#post-2528232)
 * Did you backup your site’s database before you tried to upgrade?
 *  Thread Starter [Songberries](https://wordpress.org/support/users/songberries/)
 * (@songberries)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/problem-after-trying-to-update-wordpress/#post-2528248)
 * Yep. But I don’t know how to bring that back up. Sad, huh?
 *  [tsn2000](https://wordpress.org/support/users/tsn2000/)
 * (@tsn2000)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/problem-after-trying-to-update-wordpress/#post-2528250)
 * I am curious of a reply to this b/c I too am having trouble updating WordPress
   and I deleted my site once already. Here is my story (maybe advice for Songberries
   can help me as well b/c I know nothing about the backend of websites…I just want
   to post:)
 * I cannot even install 3.3.1…nor could I install the one before it :-/ I am getting
   this message through my admin/dashboard page when I try to update
    “To perform
   the requested action, WordPress needs to access your web server. Please enter
   your FTP credentials to proceed. If you do not remember your credentials, you
   should contact your web host.”
 * I know my FTP credentials…even changed the password in godaddy then came back
   to WordPress to try and update it. What do I need to do? Do I have to go into
   godaddy and do a manual installation? That scares me b/c I tried to do something
   like that last week and I deleted my entire site. godaddy charged me $150 to 
   restore it (they let me backup my site under my ftp file manager then charge 
   an arm and a leg to restore it).
 * Why can’t it be as easy as clicking “update”?? I’m unable to do certain functions
   now, like updating plugins and using the insert gallery function; both of which
   worked just fine before these multiple updates (I’ve only been running my site
   since Nov and this is the 2nd update for WordPress)
 *  Thread Starter [Songberries](https://wordpress.org/support/users/songberries/)
 * (@songberries)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/problem-after-trying-to-update-wordpress/#post-2528255)
 * Yes, exactly that. I didn’t delete my site (I hope) but I could have written 
   the rest word for word.
 *  [esmi](https://wordpress.org/support/users/esmi/)
 * (@esmi)
 * [14 years, 3 months ago](https://wordpress.org/support/topic/problem-after-trying-to-update-wordpress/#post-2528268)
 * **[@tsn2000](https://wordpress.org/support/users/tsn2000/)**: It is considered
   impolite to interrupt another poster’s thread. Please post your own topic and
   stop trying to hijack multiple topics.
    ** [@songberries](https://wordpress.org/support/users/songberries/):
   Have a look at [Restoring_Your_Database_From_Backup](http://codex.wordpress.org/Restoring_Your_Database_From_Backup).

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Problem after trying to update WordPress’ is closed to new replies.

 * In: [Installing WordPress](https://wordpress.org/support/forum/installation/)
 * 7 replies
 * 4 participants
 * Last reply from: [esmi](https://wordpress.org/support/users/esmi/)
 * Last activity: [14 years, 3 months ago](https://wordpress.org/support/topic/problem-after-trying-to-update-wordpress/#post-2528268)
 * Status: not resolved

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