Title: Problem after plugin update
Last modified: August 21, 2016

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# Problem after plugin update

 *  Resolved [JimmY_BL](https://wordpress.org/support/users/jimmy_bl/)
 * (@jimmy_bl)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/problem-after-plugin-update/)
 * I`m using ExtraWatch Live Stats and Visitor Counter FREE for 3-4 months on my
   WordPress site and all worked fine until I updated it 2-3 days ago.
    Now I don`
   t have any statistic and on widget place I`m getting this error:
 * Fatal error: Class ‘ExtraWatchReferer’ not found in /home/xxxxxxx/public_html/
   xxxxxxx/wp-content/plugins/extrawatch/components/com_extrawatch/src/class.extrawatch.
   visit.php on line 49
 * Can you check this and try to fix it ? I really need this counter working on 
   my site ASAP.
 * Thx in front !
 * [http://wordpress.org/extend/plugins/extrawatch/](http://wordpress.org/extend/plugins/extrawatch/)
 * _[[No bumping](http://codex.wordpress.org/Forum_Welcome#No_Bumping). If it’s 
   that urgent, consider [hiring someone](http://directory.codepoet.com/).]_

Viewing 7 replies - 1 through 7 (of 7 total)

 *  [megydo](https://wordpress.org/support/users/megydo/)
 * (@megydo)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/problem-after-plugin-update/#post-3860904)
 * Hi,
 * pls try upload and rewrite files from bottom dropbox link
 * [https://www.dropbox.com/sh/86ghsuq7d8c2phy/g4JbBw_jOk](https://www.dropbox.com/sh/86ghsuq7d8c2phy/g4JbBw_jOk)
 * into this folder:
    wp-content/plugins/extrawatch/components/com_extrawatch/src/
 *  Thread Starter [JimmY_BL](https://wordpress.org/support/users/jimmy_bl/)
 * (@jimmy_bl)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/problem-after-plugin-update/#post-3860910)
 * Nope … still the same error showing 🙁
    I deleted history and cookies in my web
   browser just in case… nothing changed ;( Can I reverse last upgrade somehow –
   I think it will work fine then like it use to ?
 *  [megydo](https://wordpress.org/support/users/megydo/)
 * (@megydo)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/problem-after-plugin-update/#post-3860915)
 * Hi Jimmy,
 * pls create a support ticket on [http://extrawatch.com/support/submit-ticket](http://extrawatch.com/support/submit-ticket)
   
   to comunicate with EW support team.
 *  [megydo](https://wordpress.org/support/users/megydo/)
 * (@megydo)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/problem-after-plugin-update/#post-3860923)
 * Hello Jimmy,
 * pls download and update the newest build of ExtraWatch extension. There is fixed
   a few bugs.
 *  Thread Starter [JimmY_BL](https://wordpress.org/support/users/jimmy_bl/)
 * (@jimmy_bl)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/problem-after-plugin-update/#post-3860931)
 * It works now, I needed to delete it, install it again and it works 🙂
    But I 
   lost all of my statistics 🙁
 * Thx a lot !
 *  [deal06](https://wordpress.org/support/users/deal06/)
 * (@deal06)
 * [12 years, 9 months ago](https://wordpress.org/support/topic/problem-after-plugin-update/#post-3860955)
 * yes this error comes every 3 or 4th update, so why you not test befor you upload
   the new versions? sorry but this makes a little bit sick, i have now with 5 wordpress
   installations an error!
    /plugins/extrawatch/components/com_extrawatch/includes.
   php on line 93
 *  [megydo](https://wordpress.org/support/users/megydo/)
 * (@megydo)
 * [12 years, 8 months ago](https://wordpress.org/support/topic/problem-after-plugin-update/#post-3860958)
 * Hi,
    we had some problems when we launch the new versions. But, we took several
   measures to prevent the problem.
 * Now we´ve add into download archiv two different versions of ExtraWatch, the 
   first one is stable and second one is beta using only for your risk.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Problem after plugin update’ is closed to new replies.

 * ![](https://ps.w.org/extrawatch/assets/icon-256x256.png?rev=1003980)
 * [ExtraWatch (Live Stats, Realtime tracking, Visits on a map and more)](https://wordpress.org/plugins/extrawatch/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/extrawatch/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/extrawatch/)
 * [Active Topics](https://wordpress.org/support/plugin/extrawatch/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/extrawatch/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/extrawatch/reviews/)

 * 7 replies
 * 3 participants
 * Last reply from: [megydo](https://wordpress.org/support/users/megydo/)
 * Last activity: [12 years, 8 months ago](https://wordpress.org/support/topic/problem-after-plugin-update/#post-3860958)
 * Status: resolved