Title: Problem after plugin update – ULTIMATE MEMBER Last modified: June 23, 2025 --- # Problem after plugin update – ULTIMATE MEMBER * Resolved [slofreak](https://wordpress.org/support/users/slofreak/) * (@slofreak) * [11 months, 2 weeks ago](https://wordpress.org/support/topic/problem-after-plugin-update-ultimate-member/) * After updating the Ultimate Member plugin to version 2.10.4, I encountered a problem: on the Login page, once a user logs in, my custom content should be displayed — specifically, a menu created and inserted into the sidebar that is visible only to registered members. Unfortunately, after logging in, this menu no longer appears, even though all the settings are correct. Everything was working fine before the update. Viewing 8 replies - 1 through 8 (of 8 total) * [missveronica](https://wordpress.org/support/users/missveronicatv/) * (@missveronicatv) * [11 months, 2 weeks ago](https://wordpress.org/support/topic/problem-after-plugin-update-ultimate-member/#post-18524080) * [@slofreak](https://wordpress.org/support/users/slofreak/) * How did you create the sidebar menu and which are the settings for the menu? * Thread Starter [slofreak](https://wordpress.org/support/users/slofreak/) * (@slofreak) * [11 months, 2 weeks ago](https://wordpress.org/support/topic/problem-after-plugin-update-ultimate-member/#post-18524136) * the menu is created from the menu page, and is placed in a sidebar. the theme allows you to place it in a single page in the sidebar. both are visible only to those who are logged in. how to set up the Ultimate Members plugin img1 [https://www.architettirimini.net/wp-content/uploads/2025/06/Screenshot-2025-06-23-alle-11.59.59.png](https://www.architettirimini.net/wp-content/uploads/2025/06/Screenshot-2025-06-23-alle-11.59.59.png) img2[https://www.architettirimini.net/wp-content/uploads/2025/06/Screenshot-2025-06-23-alle-12.00.17.png](https://www.architettirimini.net/wp-content/uploads/2025/06/Screenshot-2025-06-23-alle-12.00.17.png) * [missveronica](https://wordpress.org/support/users/missveronicatv/) * (@missveronicatv) * [11 months, 2 weeks ago](https://wordpress.org/support/topic/problem-after-plugin-update-ultimate-member/#post-18524179) * [@slofreak](https://wordpress.org/support/users/slofreak/) * From your Login page’s HTML * > ` > by WP-Super-Cache on 2025-06-23 12:19:44 –> > > ` * Try to deactivate your caching plugin for the UM pages. * [https://docs.ultimatemember.com/article/1595-caching-problems](https://docs.ultimatemember.com/article/1595-caching-problems) - This reply was modified 11 months, 2 weeks ago by [missveronica](https://wordpress.org/support/users/missveronicatv/). * Thread Starter [slofreak](https://wordpress.org/support/users/slofreak/) * (@slofreak) * [11 months, 2 weeks ago](https://wordpress.org/support/topic/problem-after-plugin-update-ultimate-member/#post-18526607) * very kind, I tried both to hide the pages from the cache as per the example and to completely remove the plugin… but the situation does not change. The problem remains, when I update the UM plugin in version 2.10.4 the menu on the left disappears which is loaded based on whether the subscriber is logged in. This menu is loaded as a widget. * I attach an image of the menu that disappears. [https://www.architettirimini.net/wp-content/uploads/2025/06/Screenshot-2025-06-24-alle-19.22.08.png](https://www.architettirimini.net/wp-content/uploads/2025/06/Screenshot-2025-06-24-alle-19.22.08.png) Deliberations and Conventions with the new update disappears completely * [missveronica](https://wordpress.org/support/users/missveronicatv/) * (@missveronicatv) * [11 months, 2 weeks ago](https://wordpress.org/support/topic/problem-after-plugin-update-ultimate-member/#post-18526780) * [@slofreak](https://wordpress.org/support/users/slofreak/) * 1. Look at your Browser web Console if you have any JavaScript errors. Mouse right button click, select `Inspect` then `Console` in the Menu. * 2. Try to enable PHP error logging if the debug will give us some more info about this issue. * [https://docs.ultimatemember.com/article/1751-enable-debug-logging](https://docs.ultimatemember.com/article/1751-enable-debug-logging) * You will probably get a PHP log file with notices and errors in this file: `.../ wp-content/debug.log` * Post the content of this file here in the Forum. For best formatting use the Forum’s `CODE` format. * Thread Starter [slofreak](https://wordpress.org/support/users/slofreak/) * (@slofreak) * [11 months, 2 weeks ago](https://wordpress.org/support/topic/problem-after-plugin-update-ultimate-member/#post-18527869) * hi i tried to create this debug file and load version 2.9. and nothing changed. The menu keeps disappearing…and debug gives me this code [25-Jun-2025 12:32:01 UTC] PHP Fatal error: Uncaught Error: Call to undefined method um\core\Form:: hooks() in /home/architettirnnet/public_html/wp-content/plugins/ultimate-member/ includes/class-init.php:520Stack trace: 0 /home/architettirnnet/public_html/wp- content/plugins/ultimate-member/includes/class-init.php(206): UM->includes() 1 /home/architettirnnet/public_html/wp-content/plugins/ultimate-member/includes/ class-init.php(95): UM->_um_construct() 2 /home/architettirnnet/public_html/wp- content/plugins/ultimate-member/includes/class-init.php(1480): UM::instance() 3 /home/architettirnnet/public_html/wp-content/plugins/ultimate-member/includes/ class-init.php(1485): UM() 4 /home/architettirnnet/public_html/wp-content/plugins/ ultimate-member/ultimate-member.php(38): require_once(‘/home/architett…’) 5 / home/architettirnnet/public_html/wp-settings.php(545): include_once(‘/home/architett…’) 6 /home/architettirnnet/public_html/wp-config.php(92): require_once(‘/home/architett…’) 7 /home/architettirnnet/public_html/wp-load.php(50): require_once( in /home/architettirnnet/ public_html/wp-content/plugins/ultimate-member/includes/class-init.php on line 520 * [missveronica](https://wordpress.org/support/users/missveronicatv/) * (@missveronicatv) * [11 months, 2 weeks ago](https://wordpress.org/support/topic/problem-after-plugin-update-ultimate-member/#post-18527906) * [@slofreak](https://wordpress.org/support/users/slofreak/) * Wait and update to UM 2.10.5 being released later today. Post the `debug.log` content when you have UM 2.10.5 active. * Plugin Support [Yurii](https://wordpress.org/support/users/yuriinalivaiko/) * (@yuriinalivaiko) * [11 months, 1 week ago](https://wordpress.org/support/topic/problem-after-plugin-update-ultimate-member/#post-18533673) * Hi [@slofreak](https://wordpress.org/support/users/slofreak/) * This thread has been inactive for a while so we’re going to go ahead and mark it Resolved. * Please feel free to re-open this thread if any other questions come up and we’d be happy to help. 🙂 * Regards Viewing 8 replies - 1 through 8 (of 8 total) The topic ‘Problem after plugin update – ULTIMATE MEMBER’ is closed to new replies. * ![](https://ps.w.org/ultimate-member/assets/icon-256x256.png?rev=3160947) * [Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin](https://wordpress.org/plugins/ultimate-member/) * [Frequently Asked Questions](https://wordpress.org/plugins/ultimate-member/#faq) * [Support Threads](https://wordpress.org/support/plugin/ultimate-member/) * [Active Topics](https://wordpress.org/support/plugin/ultimate-member/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/ultimate-member/unresolved/) * [Reviews](https://wordpress.org/support/plugin/ultimate-member/reviews/) * 8 replies * 3 participants * Last reply from: [Yurii](https://wordpress.org/support/users/yuriinalivaiko/) * Last activity: [11 months, 1 week ago](https://wordpress.org/support/topic/problem-after-plugin-update-ultimate-member/#post-18533673) * Status: resolved