Support » Plugin: Otter - Gutenberg Blocks – Page Builder for Gutenberg Editor & FSE » Problem after latest update with section block
Problem after latest update with section block
Since the last update, some of my section blocks get the error “This block has encountered an error and cannot be previewed.” When adding new section blocks, if i give it a background color , I get the same error.
Plugin Author Hardeep Asrani
Thank you for reporting the issue. I wasn’t able to reproduce it on our end so will need some of your help to guide us on how to reproduce it.
First, can you visit this link (it creates a testing WP instance with Otter pre-installed): https://tastewp.com/plugins/otter-blocks/
In that website, are you able to reproduce the same issue on this fresh instance?
If not, can you send us a video of how exactly you’re getting the error while your browser console stays open? Here are instructions on how to open your browser console: https://screenful.com/how-to-open-the-browser-console
I could not replicate in the testing instance. I tried disabling all the other plugins. Didn’t help. Using the Blocksy Theme.
Is there somewhere I can send the video?Plugin Author Hardeep Asrani
@eventide0 You can upload it to any place, like YouTube, and share the link here.
Here’s the link to the video.
@hardeepasrani any thoughts?
I tried to access to page but it’s asking for me to request access. I’ve asked for the permission.Thread Starter eventide0
@hardeepasrani. Sorry about that. Try now. https://drive.google.com/file/d/1CGZ_a_4BZ4O4zsdd2bIh_OgWZDJ1ZUXL/view?usp=sharing
- This reply was modified 1 month, 2 weeks ago by eventide0.
Which theme are you using? Let me know and I’ll try and see if I can reproduce it with it?
It might be one of the issues that we fixed yesterday in which case a new update will be out on Monday that should fix it but just to confirm, let us know which theme it is so we can also test it on our side to confirm.
Thank you!Thread Starter eventide0
I am using Blocksy.
Yes, I can confirm it’s related to the issue I mentioned and a new update will be out on Monday that should fix it. For now, you can use colors outside the pallet, as in picking from the Color Picker and it should work fine.
But rest assured, the issue has been fixed and we will do the release on Monday.
Thank you the report!
PS: If you can’t wait till Monday then I can provide you access to our beta version of the Monday release. It should be stable but it’ll still suggest waiting for the Monday release.
It should be fixed with the latest update. Let me know how it goes!digitalizacionempresarial
Hello. Otter Gutenberg Blocks not updating. The theme is Snow. I have been using Neve and Otter for years and have never had any problems before. Can you help me please?
As per WPorg Forum Guidelines, can you please create a new thread for your question? Make sure to include more information on what exactly is happening. Are you getting an error or something?
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