Problem after installing WordPress Simple Survey

  • andres.berte

    (@andresberte)


    12 years, 5 months ago

    I know how WPSS works as I tested it on my localhost before installing it online.

    I’ve succeffully installed and activated WPSS on my website.

    When I go to “WPSS – Setup” I have a blank quiz to fill.

    However each time I try saving entered text, it appears to me the same blank quiz again and again. I also see the number of (blank) “Field Name”, “Questions”, and “Scoring Ranges” increasing each time.

    Some other hints:
    Under the menu “+add new quiz | Select Quiz to Edit:” I don’t see anythinkg where I whould see “Quiz-1”

    At the end where says
    ‘Update settings, input questions and insert:

    [wp-simple-survey-]

    into your content, where you want the quiz to appear.’

    where it should say
    ‘Update settings, input questions and insert:

    [wp-simple-survey-1]

    into your content, where you want the quiz to appear.’

    Does anybody have the same problem?

    http://wordpress.org/extend/plugins/wordpress-simple-survey/

Viewing 8 replies - 1 through 8 (of 8 total)
  • kamenlee

    (@kamenlee)

    12 years, 2 months ago

    I have the same problem! I sent an email to the plugin author and hope to get a little assistance from them.

    By any chance are you running WordPress on IIS (Windows) as opposed to Linux and Apache? I am leaning towards that being an issue so far. But I am not sure.

    Thread Starter andres.berte

    (@andresberte)

    12 years, 2 months ago

    Hi kamenlee,

    Yes, it’s giving me problems under Windows, but not under Linux. Hope you get an answer.

    kamenlee

    (@kamenlee)

    12 years, 2 months ago

    GREAT! I just told my client that I am going to try moving to one of my Linux servers and off of his IIS server.

    This is great confirmation. Thanks!

    Once I test, I will also send a message to the support board for the plugin. This should be noted.

    DJCopa

    (@djcopa)

    11 years, 5 months ago

    Hi There,

    Was there any fix for this problem, as have just started to get it myself. Was all working yesterday on a localhost copy, so installed on live website – However, unable to create any questions as will not save – When I then go back to admin screen it has duplicated questions/answers/results fields many times and appears to be stuck in a loop.

    Real shame as was a PERFECT app for my requirements.

    Thanks.

    kamenlee

    (@kamenlee)

    11 years, 5 months ago

    DJCopa,

    I have used it successfully on normal LAMP environments (Linux) since this post. Are you using Windows IIS to host?

    DJCopa

    (@djcopa)

    11 years, 5 months ago

    Hi Kamenlee,

    Yes – W2008 R2, IIS 7.5

    Real pain, as it’s the only survey plugin I can find that enables you to redirect to a specific page, dependent on results. If this worked, I would happily pay for it!

    Thanks for info and quik reply – Appreciate it.

    kamenlee

    (@kamenlee)

    11 years, 5 months ago

    I never found a way to fix it on IIS. The client refused to consider moving hosting for that particular site since they were a Windows house, but with WordPress, I always suggest LAMP. Always. Depending on your situation, it might be worth it.

    DJCopa

    (@djcopa)

    11 years, 5 months ago

    Cheers Kamenle. Our Web Hosts have taken the issue up, and will see what they can do. If I get an alternative answer I’ll ensure I update this thread.

    I’m using a Contact 7 form to do the bits I wanted to do with the survey tool – Not ideal, but it’s a workaround for now.

    Thanks again!

Viewing 8 replies - 1 through 8 (of 8 total)
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