Title: Problem after install
Last modified: October 25, 2018

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# Problem after install

 *  Resolved [philip033](https://wordpress.org/support/users/philip033/)
 * (@philip033)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/problem-after-install-4/)
 * Hello
    I installed your EU VAT assistant woocommerce plugin, I have a problem
   after installation. In the window above the plugins, I have a message that says:“
   Updating WooCommerce data – We need to update your store database to the latest
   version.” After updating the data, it is not possible to access the store again!,
   A page with the data of the database appears, and it is impossible to go back.
   Without installing this data update, everything is fine. This poses a problem
   for future woocommerce updates. Can you tell me if you have already encountered
   the problem and how to fix it. I use the latest version of WordPress, all plugins
   are up to date. Thanking you in advance, cordially

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Author [Diego](https://wordpress.org/support/users/daigo75/)
 * (@daigo75)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/problem-after-install-4/#post-10816807)
 * We haven’t encountered this issue so far. We tested the EU VAT Assistant up to
   WooCommerce 3.5.0, we didn’t encounter any issue. What you describe looks more
   like a conflict somewhere.
 * I would suggest to try disabling all plugins, update WooCommerce, then enable
   the plugins one by one. That should help you narrowing down the possible causes
   of the issue.
 *  Thread Starter [philip033](https://wordpress.org/support/users/philip033/)
 * (@philip033)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/problem-after-install-4/#post-10823847)
 * Hello
    I did what you suggested, I disabled all plugins, except woocommerce, 
   and I proceeded to the update, everything went well, then I reactivated the plugins
   one after the other, (I checked at the same time if everything went well in the
   front end, and eventually find the plugin that was problematic), but after activating
   all the plugins, I had no error, without knowing what caused the error. I will
   not complain everything works, I will observe this in future updates and you 
   know if I find a possible conflict, otherwise I thank you for your procedure 
   that worked. cordially
 *  Plugin Author [Diego](https://wordpress.org/support/users/daigo75/)
 * (@daigo75)
 * [7 years, 6 months ago](https://wordpress.org/support/topic/problem-after-install-4/#post-10829717)
 * Thanks for the update. Should you encounter that kind of unexpected errors in
   the future, I would recommend to enable the WP_DEBUG option in your WordPress
   settings ([https://codex.wordpress.org/WP_DEBUG](https://codex.wordpress.org/WP_DEBUG)).
   That should show you more details about the actual error, and give you an indication
   about the cause.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Problem after install’ is closed to new replies.

 * ![](https://ps.w.org/woocommerce-eu-vat-assistant/assets/icon.svg?rev=1057426)
 * [EU VAT Assistant for WooCommerce](https://wordpress.org/plugins/woocommerce-eu-vat-assistant/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-eu-vat-assistant/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-eu-vat-assistant/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-eu-vat-assistant/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-eu-vat-assistant/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-eu-vat-assistant/reviews/)

## Tags

 * [EU VAT](https://wordpress.org/support/topic-tag/eu-vat/)

 * 3 replies
 * 2 participants
 * Last reply from: [Diego](https://wordpress.org/support/users/daigo75/)
 * Last activity: [7 years, 6 months ago](https://wordpress.org/support/topic/problem-after-install-4/#post-10829717)
 * Status: resolved