Problem accessing site

  • Resolved dimeco

    (@dimeco)


    1 year, 7 months ago

    How do I find the URL I changed the access to?

    I got a new laptop, and while I had backed up all my passwords, apparently I did not back up my “fixed” access link, the one I used with defender to hide the log in away from wp-admin.

    So now I can’t log into my wordpress site…. even though I have full FTP and CPanel access.

    The one I THOUGHT it was, doesn’t seem to be working, so I need some alternate way of getting my access back.

    Help??

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    1 year, 7 months ago

    Hi @dimeco

    I hope you are doing good today.

    If you have access to FTP or cPanel, please navigate to
    wp-content/plugins/wp-defender/
    and rename “wp-defender” folder to “wp-defender_”
    This will temporarily disable plugin and you will be able to see the WP default login page:
    /wp-admin

    After you log in, rename folder back via FTP and check in Defender settings what was your Masking Login URL.

    Kind Regards,
    Kris

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    1 year, 6 months ago

    Hi @dimeco

    I hope you are doing well and safe!

    We haven’t heard from you in a while, I’ll mark this thread as resolved.

    Feel free to let us know if you have any additional questions or problems.

    Best Regards
    Patrick Freitas

Viewing 2 replies - 1 through 2 (of 2 total)
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